New Macbook Pro Retina 13" freezes

Discussion in 'MacBook Pro' started by Sdahe, Mar 28, 2016.

  1. Sdahe macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR
    #1
    Hello,

    I have a 1 month old macbook pro retina 13" and it's been freezing randomly for a week now. Now new updates from Apple so I don't know if this will go away or I'll have to reinstall everything.. Any help would be great.

    Thanks!!!
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    Take it back to Apple and get it hem to have a look it's brand new and within warranty use it.
     
  3. Sdahe thread starter macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR
    #4
    It's only happening with my Macbook Pro retina.. I updated my iMac with 10.11.4 and it doesn't happen
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #5
    Contact Apple and use your warranty.
     
  5. Sdahe thread starter macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR
    #6
    I bought the computer in B&H Photo throught their website so I'll check if there is a service center where I live
     
  6. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #7
    B&H is an Authorized Apple Reseller, you can take your mac to any Apple store or just contact Apple directly.
     
  7. Sdahe thread starter macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR
    #8
    Thanks... I'll do that
     
  8. appleofmy"i" macrumors regular

    appleofmy"i"

    Joined:
    Feb 2, 2010
    #9
    Mine is/has been doing exactly the same

     

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