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vasatrya

macrumors newbie
Original poster
Jan 4, 2017
13
2
Just got the base non-TB model, and noticed it had 8 cycle count on battery. Is that normal? Sorry it is my first Mac and just want to know if I got a brand new one or used. Bought from Best Buy. Thanks. Great laptop btw
 
I am not sure but I had my BTO shipped to me from Apple on Dec 29,2016 and my battery count is 6.
 
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I read about new units with a couple (2 or 3 maybe) of cycle counts. I think that is pretty common, but 8 seems like a lot.
Your question is best answered by Best Buy.

But, maybe Apple is doing some extra testing with new units, what with all the publicity about battery life. They might be randomly testing some. That might account for a few cycles....
 
I think this is a valid question or concern for most users because of reading so many people are returning items back to Apple, could what you be buying as new really be a used return that they erased the SSD and reinstalled Mac OS. I guess I don't understand how returns work at Apple.

I mean if 50 people across the nation return a 2016 Macbook Pro back to Apple because they didn't like it, what does Apple do with those returns? Hold them for later refurbished units or recondition them and re sell them as new? I don't think anyone really knows but Apple.
 
I read about new units with a couple (2 or 3 maybe) of cycle counts. I think that is pretty common, but 8 seems like a lot.
Your question is best answered by Best Buy.

But, maybe Apple is doing some extra testing with new units, what with all the publicity about battery life. They might be randomly testing some. That might account for a few cycles....
I'm guessing the latter as well. With companies like Apple and Best Buy, it's improbable (not impossible) that they would resell used as new. There is too much to lose with the brands, not to mention legal issues with doing that. Of course, these things have happened, but I wouldn't sweat 8 cycles either way.
 
Just got the base non-TB model, and noticed it had 8 cycle count on battery. Is that normal? Sorry it is my first Mac and just want to know if I got a brand new one or used. Bought from Best Buy. Thanks. Great laptop btw

Check your warranty status in "About My Mac". If the dates don't add up, then it's possible Best Buy just put a returned unit back on the shelf and charged full price for it. It wouldn't be the first time they've done that. Happened to me with a 3TB WD MyBook. Got home, opened it up, and plugged it in. Went to WD site to register, and it said it had been registered 6 months prior. Back to the store it went, and I got my money back. I go elsewhere for my stuff now, unless it's a console game or something like a phone case.
 
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Check your warranty status in "About My Mac". If the dates don't add up, then it's possible Best Buy just put a returned unit back on the shelf and charged full price for it. It wouldn't be the first time they've done that. Happened to me with a 3TB WD MyBook. Got home, opened it up, and plugged it in. Went to WD site to register, and it said it had been registered 6 months prior. Back to the store it went, and I got my money back. I go elsewhere for my stuff now, unless it's a console game or something like a phone case.


It says my repairs and service coverage is active, expiring Jan 4, 2018 (I did not get Applecare). Thanks, sounds like it is new to me!

And thanks to all for the quick replies!

Got the laptop for web development school I'll soon be starting. This laptop just feels amazing.
 
Purchased on Dec 29, but Apple site says coverage active until Dec 28, 2017. Shouldn't it be Dec 29, 2017? Does that mean mine was previously returned?
Not that's normal because it would be 366 days if was Dec 29.

I'm not sure how that could be construed as previously used. Anyways, enjoy your machine, but I do recommend getting Apple Care.
 
Not that's normal because it would be 366 days if was Dec 29.

I'm not sure how that could be construed as previously used. Anyways, enjoy your machine, but I do recommend getting Apple Care.

I dunno, I just asked Wolfram to add 1 year to Dec 29 2016, and Dec 29 2017 is the date it spit out. So I thought I'd ask. Just in case.
 
I dunno, I just asked Wolfram to add 1 year to Dec 29 2016, and Dec 29 2017 is the date it spit out. So I thought I'd ask. Just in case.
No worries, I just didn't make the connection with returns :)
 
Let's just say there was a one-day discrepancy. That means that the previous owner bought it, registered it and returned it the same day. Then the next day, it was resold to me as brand new.

That's too many random events occurring together. Plus it's always a day less. 365 days.
 
Mine shows December 29th 2017 as the expiration date and I received it January 5th 2017. It seems they started counting the day they shipped it. A bit annoying as it took a week for it to arrive. Is this normal?
 
Mine shows December 29th 2017 as the expiration date and I received it January 5th 2017. It seems they started counting the day they shipped it. A bit annoying as it took a week for it to arrive. Is this normal?

Yes it's normal, if you order direct from Apple.
 
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