New MacBook Pro with 8 cycle count

Discussion in 'MacBook Pro' started by vasatrya, Jan 4, 2017.

  1. vasatrya macrumors newbie

    Joined:
    Jan 4, 2017
    #1
    Just got the base non-TB model, and noticed it had 8 cycle count on battery. Is that normal? Sorry it is my first Mac and just want to know if I got a brand new one or used. Bought from Best Buy. Thanks. Great laptop btw
     
  2. joleel7 macrumors member

    Joined:
    Aug 19, 2008
    #2
    I am not sure but I had my BTO shipped to me from Apple on Dec 29,2016 and my battery count is 6.
     
  3. lu0s3r322 macrumors 6502a

    Joined:
    Nov 28, 2005
    #3
    MBPs always undergo testing during the manufacturing process.
     
  4. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #4
    I read about new units with a couple (2 or 3 maybe) of cycle counts. I think that is pretty common, but 8 seems like a lot.
    Your question is best answered by Best Buy.

    But, maybe Apple is doing some extra testing with new units, what with all the publicity about battery life. They might be randomly testing some. That might account for a few cycles....
     
  5. MrGuder macrumors 68020

    Joined:
    Nov 30, 2012
    #5
    I think this is a valid question or concern for most users because of reading so many people are returning items back to Apple, could what you be buying as new really be a used return that they erased the SSD and reinstalled Mac OS. I guess I don't understand how returns work at Apple.

    I mean if 50 people across the nation return a 2016 Macbook Pro back to Apple because they didn't like it, what does Apple do with those returns? Hold them for later refurbished units or recondition them and re sell them as new? I don't think anyone really knows but Apple.
     
  6. thesaint024 macrumors 65816

    thesaint024

    Joined:
    Nov 14, 2016
    Location:
    suspension waiting room
    #6
    I'm guessing the latter as well. With companies like Apple and Best Buy, it's improbable (not impossible) that they would resell used as new. There is too much to lose with the brands, not to mention legal issues with doing that. Of course, these things have happened, but I wouldn't sweat 8 cycles either way.
     
  7. duervo macrumors 68020

    duervo

    Joined:
    Feb 5, 2011
    #7
    Check your warranty status in "About My Mac". If the dates don't add up, then it's possible Best Buy just put a returned unit back on the shelf and charged full price for it. It wouldn't be the first time they've done that. Happened to me with a 3TB WD MyBook. Got home, opened it up, and plugged it in. Went to WD site to register, and it said it had been registered 6 months prior. Back to the store it went, and I got my money back. I go elsewhere for my stuff now, unless it's a console game or something like a phone case.
     
  8. vasatrya thread starter macrumors newbie

    Joined:
    Jan 4, 2017
    #8

    It says my repairs and service coverage is active, expiring Jan 4, 2018 (I did not get Applecare). Thanks, sounds like it is new to me!

    And thanks to all for the quick replies!

    Got the laptop for web development school I'll soon be starting. This laptop just feels amazing.
     
  9. Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #9
    Guys, is this normal?

    Purchased on Dec 29, but Apple site says coverage active until Dec 28, 2017. Shouldn't it be Dec 29, 2017? Does that mean mine was previously returned?

    Thanks
     
  10. craig1024 macrumors regular

    Joined:
    Feb 15, 2016
    #10
    No it always ends the day before
     
  11. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #11
    Not that's normal because it would be 366 days if was Dec 29.

    I'm not sure how that could be construed as previously used. Anyways, enjoy your machine, but I do recommend getting Apple Care.
     
  12. Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #12
    I dunno, I just asked Wolfram to add 1 year to Dec 29 2016, and Dec 29 2017 is the date it spit out. So I thought I'd ask. Just in case.
     
  13. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #13
    No worries, I just didn't make the connection with returns :)
     
  14. Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #14
    Let's just say there was a one-day discrepancy. That means that the previous owner bought it, registered it and returned it the same day. Then the next day, it was resold to me as brand new.
     
  15. akash.nu macrumors 603

    akash.nu

    Joined:
    May 26, 2016
    #15
    That's too many random events occurring together. Plus it's always a day less. 365 days.
     
  16. keviig macrumors 6502

    Joined:
    Jun 7, 2012
    #16
    Mine shows December 29th 2017 as the expiration date and I received it January 5th 2017. It seems they started counting the day they shipped it. A bit annoying as it took a week for it to arrive. Is this normal?
     
  17. Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #17
    Not too farfetched but still unlikely. And yes, the exact warranty duration has been clarified earlier.
     
  18. duervo macrumors 68020

    duervo

    Joined:
    Feb 5, 2011
    #18
    Yes it's normal, if you order direct from Apple.
     

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