new macbook pro wont start from install disc..disc just makes a noise & ejects

Discussion in 'MacBook Pro' started by scotia81, Jan 16, 2010.

  1. scotia81 macrumors newbie

    Joined:
    Oct 29, 2009
    #1
    Hello,

    I wanted to use Onyx to check the status of my new macbook pro and it told me that the startup volume needed to be repaired. I tried first of all a safeboot as I understood that this would do a disc check but I wasnt told anything from that.
    So I then inserted the disc OS X install dvd (10.6) and restarted the MB. After the chimes, i pressed the 'c' button. I have tried two times, once just pressing the button, once pressing & holding (no-where does it say which to do). I have found on searching alo that I may need to press the 'option' key but I have no idea where this is!

    Anyway, the disc makes a repetative noise and then ejects, and then the MB starts up.. but not from the disc.

    What am I doing wrong please??!

    Thanks


    Model Name: MacBook Pro
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.66 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 4 GB
    Bus Speed: 1.07 GHz
     
  2. maldoblaz macrumors member

    Joined:
    Sep 2, 2004
    Location:
    Mexico City
    #2


    Why did you need to check status for? Did you had any problem with your MBP? Onyx is not the best assistance /repair tool as far as I know, and I don't think it's even Snow Leopard wise. If you had a problem with your MBP please post. As a brief piece of advise: if it's not broken don't fix it, and if you think it's something wrong with your MBP, go to a Genius Bar and they will assist you with any problem as you have a brand new computer.

    Now I know you live in Mexico ( so there is no Genius Bar available ). Just find a service center and they should help as well.
     
  3. scotia81 thread starter macrumors newbie

    Joined:
    Oct 29, 2009
    #3
    When i go to utilities, disk utilities, verify disk... it tells me that there is a problem and that i need to restart from the os x disk to perform a repair.

    problem is that i cannot do this..so i want to know if im doing it wrong or not.

    i live in switzerland, not mexico..

    thanks!
     
  4. maldoblaz macrumors member

    Joined:
    Sep 2, 2004
    Location:
    Mexico City
    #4

    Sorry for the location mistake... anyways, you don't have a Genius Bar or Apple stores in switzerland. You should still post your original problem for further assistance in this forum. You still have a guarantee that you can apply where you bought your MBP.
     
  5. scotia81 thread starter macrumors newbie

    Joined:
    Oct 29, 2009
    #5
    thanks, the original problem was just that - i had an error on the HD 'it was in fault state' and i couldnt restart the MB from the install disc.

    It turns out that the order in which the 'C' key and the disc is inserted etc is very important..

    i have now managed to start up from the install dvd, and corrected the error so all is good.

    i just wish that apple had a real step by step guide, as their 'insert the disc and press c' doesnt cut it.
     
  6. maldoblaz macrumors member

    Joined:
    Sep 2, 2004
    Location:
    Mexico City
    #6

    Good to know that you're ok now. From now on, just think that your MBP is working ok. Whenever you insert a CD/DVD to the drive and it wont boot or load, just clean it!! No drive likes a dirty surface... ;)

    I suggest that you don't use Onyx anymore. try Doktorkleanor for easy troubleshooting or DiskWarrior which includes a startup disk for emergencies.
     

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