New macbook purchase, should I return it?

motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
Hello, I have just purchased my first apple macbook pro 2015 retina 8 gigs of ram model. The purchase was made about 4 days ago so I am still within the return period. The day after I made my purchase I went back to the apple store to get an exchange processed since there was terrible UI lag in Yosemite. The replacement model had relatively less UI lag but still noticeable so I brought it home anyway hoping that an OS update would fix these issues. So far the lag persists through the developer previews and even the new beta for El Capitan. I have searched through the internet and it seems quite a few people are having issues with UI lag, but I am not sure about the percentage. Would you guys recommend I try to exchange another model or is that a futile exercise since most machines are impacted? I will probably end up returning this machine if there isn't an improvement. Possibly opting for a Dell XPS since Windows 10 is a huge improvement over 8. The lag is noticeable when resizing windows and even launching apps like Safari, it isn't horrible but still ruins an otherwise pleasant experience.
 

gordian

macrumors member
May 3, 2010
71
11
If Yosemite still had noticeable lag for you then consider running some benchmarks or the AHT. If something is wrong then return it. If not then the choice of sticking with OS X or swapping it for a Windows system is 100% yours. I personally would not have left the store if the system appeared to lag at all.
 

Cuniac

macrumors 6502a
Jan 23, 2013
502
122
Phoenix
A lot of people say their is UI lag. I don't see it myself, however I'm on the dGPU 15in... 10.11. full release may resolve the issue with Metal but there is no guarantee. If it really bothers you that much, I would first contact AppleCare and see what they say before throwing in the towel. Personally I would keep it, as I love the Mac OS and that's the whole reason I buy Macs, and I also dual boot windows for the times I need those apps/gamez. Windows 10 is nice but its still not Mac and will not run Mac apps. If your even considering going straight windows, then you probably don't need a Mac to begin with, and could probably get a cheaper more powerful option. But it wont be Mac...
 

motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
Well I can always go back again, it was a really busy Sunday evening and I didn't want them to keep asking for new boxes to open and not be satisfied....
 

motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
Lag seems very noticeable, you guys don't notice that resizing any of the open windows etc is choppy? Launching apps also have choppy animations, sometimes its not so bad but it is always noticeable.
 

Cuniac

macrumors 6502a
Jan 23, 2013
502
122
Phoenix
Well I can always go back again, it was a really busy Sunday evening and I didn't want them to keep asking for new boxes to open and not be satisfied....
Apple really tries to work with customers the best they can. I would give it another try. Also if you haven't already, try re-installing the OS all together
 

motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
Yes I have reset the PRAM and also installed new betas for yosemite and even El Capitan yesterday, there is still noticeable lag and choppiness. It isn't horrible but definitely noticeable, I think for a machine this expensive and powerful there really shouldn't be any issues with simple animations.
 

ChrisDB

macrumors member
Oct 29, 2014
80
20
Bucharest Romania
Yes , return it . Intel integrated graphics are not powerful enough for the retina screen . Buy the 15 inch model with dedicated graphics . That one would have no ui lag . Even the mid 2012 model with gt 650m , when you activate the dgpu , there is no ui lag . Otherwise all the 13 inch models have lag including 2015 .
 
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motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
Yes , return it . Intel integrated graphics are not powerful enough for the retina screen . Buy the 15 inch model with dedicated graphics . That one would have no ui lag . Even the mid 2012 model with gt 650m , when you activate the dgpu , there is no ui lag . Otherwise all the 13 inch models have lag including 2015 .
A dedicated 15 inch macbook pro would cost a fortune. I thought the 13 inch pro was striking a good balance between price and performance. Intel iris graphics should be more than adequate to power a retina display, I really do feel its a software issue on Apples end. What about all those people saying they have no lag issues?
 

Zakzilla

macrumors member
May 11, 2015
80
52
Los Angeles
Yes , return it . Intel integrated graphics are not powerful enough for the retina screen . Buy the 15 inch model with dedicated graphics . That one would have no ui lag . Even the mid 2012 model with gt 650m , when you activate the dgpu , there is no ui lag . Otherwise all the 13 inch models have lag including 2015 .
For what it's worth, I've done tests on my 15" MBP 2015, and when I force the intel Iris Pro graphics (like OPs model is limited to), the UI can be quite choppy/laggy depending on what I have open. When I force the dedicated AMD GPU (using gfxCardStatus), it fixes these issues. It's frustrating to see Apple selling hardware that can't handle their software. The Intel Iris or Iris Pro simply cannot smoothly handle OS X Yosemite. I hope El Capitan fixes these issues for people.
 

nStyle

macrumors 65816
Dec 6, 2009
1,147
279
I'm curious why you think another version of the same model is going to be any better when it's the same hardware every time? It's not that they're defective.
 

motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
I'm curious why you think another version of the same model is going to be any better when it's the same hardware every time? It's not that they're defective.
Because there seems to varying results. The replacement I got is relatively less choppy than the one I returned, even in store there were differences in UI lag of the same configurations. You also have a whole bunch of people saying they are having no issues at all with the same configuration I have. For those that are experiencing issues, for some its being resolved by reducing transparency or installing newer beta versions of the OS, for others this does not work.
 

T5BRICK

macrumors G3
Aug 3, 2006
8,102
2,095
Oregon
Lag seems very noticeable, you guys don't notice that resizing any of the open windows etc is choppy? Launching apps also have choppy animations, sometimes its not so bad but it is always noticeable.
My 13" 2015 rMBP doesn't exactly have smooth animation when I'm resizing windows, but why does it matter? I'm actually USING my laptop to accomplish something, not resize windows all day.
 

Thekidtorres

macrumors regular
Jan 28, 2013
154
3
Because there seems to varying results. The replacement I got is relatively less choppy than the one I returned, even in store there were differences in UI lag of the same configurations. You also have a whole bunch of people saying they are having no issues at all with the same configuration I have. For those that are experiencing issues, for some its being resolved by reducing transparency or installing newer beta versions of the OS, for others this does not work.
I have a 2015 13" rMP model and I see the lag when you maximize the windows.. Its unnoticeable for people who is not in the detail, but I'm sure its a software problem. You can use photoshop, edit videos.. That animation is very simple, it cant be a hardware failure or lack of processing..
 

Samuelsan2001

macrumors 604
Oct 24, 2013
7,694
2,121
Yes , return it . Intel integrated graphics are not powerful enough for the retina screen . Buy the 15 inch model with dedicated graphics . That one would have no ui lag . Even the mid 2012 model with gt 650m , when you activate the dgpu , there is no ui lag . Otherwise all the 13 inch models have lag including 2015 .
This is nonsense, the hardware in all the machines has been more than enough to run the panels no problem since 2013, hell a crappy little arm processor could probably do it.


The problem seems to be glitch in the software that apple can't sort out.... People have it on all sorts of machines from top of the range retina imacs to the rMB. It does fine in windows after all. The funny thing is different machines seem to have different amounts of it.

Basically you have one choice, accept it or buy something else, thats it at the moment.
 
Last edited:

maflynn

Moderator
Staff member
May 3, 2009
66,647
33,458
Boston
Yes , return it . Intel integrated graphics are not powerful enough for the retina screen . Buy the 15 inch model with dedicated graphics . That one would have no ui lag . Even the mid 2012 model with gt 650m , when you activate the dgpu , there is no ui lag . Otherwise all the 13 inch models have lag including 2015 .
No, its not a hardware issue, Intel's iGPUs are very power now a days, its not the hardware that's the issue but the OS.
 

wksj

macrumors member
Feb 20, 2015
93
38
No, its not a hardware issue, Intel's iGPUs are very power now a days, its not the hardware that's the issue but the OS.
Exactly. There is no lag on the new Dell XPS 13 (3200 x 1800) running Windows with i5-5200U and HD Graphics 5500. The base model 2015 rMBP (2560 x 1600) has i5-5257U with Iris Graphics 6100. Also, if you Bootcamp to Windows, there is no lag there.
 

snaky69

macrumors 603
Mar 14, 2008
5,904
484
Hello, I have just purchased my first apple macbook pro 2015 retina 8 gigs of ram model. The purchase was made about 4 days ago so I am still within the return period. The day after I made my purchase I went back to the apple store to get an exchange processed since there was terrible UI lag in Yosemite. The replacement model had relatively less UI lag but still noticeable so I brought it home anyway hoping that an OS update would fix these issues. So far the lag persists through the developer previews and even the new beta for El Capitan. I have searched through the internet and it seems quite a few people are having issues with UI lag, but I am not sure about the percentage. Would you guys recommend I try to exchange another model or is that a futile exercise since most machines are impacted? I will probably end up returning this machine if there isn't an improvement. Possibly opting for a Dell XPS since Windows 10 is a huge improvement over 8. The lag is noticeable when resizing windows and even launching apps like Safari, it isn't horrible but still ruins an otherwise pleasant experience.
The problem is software related. No amount of switching computers will help.

You're wasting your time and Apple's. Complain with the feedback form on Apple.com.
 

motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
Thanks for the replies everyone, I think I will pass on a macbook pro for now and return this unit, Windows 10 seems a pretty sleek upgrade and I might continue with windows for another year or so. This macbook pro sure is solidly built but lag on such simple animations just kills the experience. Would definitely have kept it if Windows 8 was the alternative.
 

motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
Have you tried turning off transparency and window animations?
Yes I have, turning transparency off helps a little but it is still there. I wouldnt have an issue if this was a temporary yosemite thing, but if this will persist through el capitan (there is lag in the beta I installed) then it's not worth the 1600 dollars I paid for this machine.
 

ApolloBoy

macrumors 6502a
Apr 16, 2015
734
246
San Jose, CA
Very strange that you're having these problems, I'm using a non-Retina MBP (which has older hardware compared to your system) with an SSD and Yosemite runs perfectly fine, no lag whatsoever.

One last thing I'd suggest, have you also tried resetting the SMC?
 

snaky69

macrumors 603
Mar 14, 2008
5,904
484
Very strange that you're having these problems, I'm using a non-Retina MBP (which has older hardware compared to your system) with an SSD and Yosemite runs perfectly fine, no lag whatsoever.

One last thing I'd suggest, have you also tried resetting the SMC?
Your computer has less than a quart of the pixels a retina has to drive, that's why you're not experiencing lag. It doesn't have to rescale everything in real time like a retina does.
 

motime

macrumors 6502
Original poster
Jun 9, 2015
292
161
Very strange that you're having these problems, I'm using a non-Retina MBP (which has older hardware compared to your system) with an SSD and Yosemite runs perfectly fine, no lag whatsoever.

One last thing I'd suggest, have you also tried resetting the SMC?
The poster above is right, even much weaker non retina models and macbooks from years ago run Yosemite fine with no lag whatsoever.
 
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