I hear 10.4.10 plays merry hell with the macbook and wifi. I am going to buy my mum a new macbook tomorrow and don't want to update, so her first experience with a mac isn't be painful. Out of interest, which version of the OS would come out of the box (4.6, 4.7 etc.)? Secondly, I was wondering what programs people would recommend installing to make enjoy it more. I've got VCL, NeoOffice (she only does very light word processing so not going to buy Word yet) and a demo of Bridge Baron because she love the bridge. Can anyone suggest only other ones for someone who isn't very technically minded? Thanks!