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NewGuyToMac

macrumors newbie
Original poster
Jul 16, 2008
21
0
I just got back from the Apple Store with my new MacBook. So far I love it! But I did notice that my trackpad on the right hand side looks like it has separated from the seal around the rest of the trackpad. The left side is all closed, but on the right its separated and can see the space between the actual trackpad and the edge of the palm rest. I dont know if this is normal, all the pics I have seen dont have it like that. I took some pics with my iPhone and have posted them here. What do you all think? The pics should be here. The first one is of the whole trackpad, the second is of the left side, the third is of the right where the problem is, and the last is another one of the whole thing. I appreciate all your input!
 

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I just got back from the Apple Store with my new MacBook. So far I love it! But I did notice that my trackpad on the right hand side looks like it has separated from the seal around the rest of the trackpad. The left side is all closed, but on the right its separated and can see the space between the actual trackpad and the edge of the palm rest. I dont know if this is normal, all the pics I have seen dont have it like that. I took some pics with my iPhone and have posted them here. What do you all think? The pics should be here. The first one is of the whole trackpad, the second is of the left side, the third is of the right where the problem is, and the last is another one of the whole thing. I appreciate all your input!

Mine is pretty much the same. Doesn't bother me.
 
I appreciate how you might be curious if your computer was "normal"...but I certainly hope that you don't think it warrants returning it. :eek: It seems people here nitpick on the tiniest details.
 
People are spending hundreds or thousands of pounds on the Apple laptops. They just want it 'right'!

The darn thing isn't broken! How "right" should it be? Do you expect you're newly built house to be perfect? Do you think a new car would not have a tiny scratch somewhere?
 
You guys are whiners! He didn't say he was going to return it, he's just curious if its normal or not. I'd want to know too in case the trackpad was about to come loose or something so I could take it in to be adjusted/secured.
 
The darn thing isn't broken! How "right" should it be? Do you expect you're newly built house to be perfect? Do you think a new car would not have a tiny scratch somewhere?

Ha, yeah, depends on how noticeable that tiny scratch is. The misalignment of the trackpad is a fairly big 'scratch'. You'd complain to the dealer if you had a decent scratch. Why not a premium computer?
 
I bought my wife a new macbook and it has the same issue.
I debated taking it back as well- but felt silly.
It looks wrong and flawed, but perhaps this is the way they should be?
 
He didn't say he was going to return

I knew someone was going to say that. I didn't say he said that either.

Ha, yeah, depends on how noticeable that tiny scratch is. The misalignment of the trackpad is a fairly big 'scratch'.

Sure..like I said earlier..I understand if you post and ask other people if your computer is like my computer . I'm not whining about that. It just seems like some people are obsessive compulsive about their possessions and will lose sleep over the smallest things. That doesn't look like a misalignment issue to me. I'm sure it still works fine. Unless it was loose or looks like it will cause problems in the future I wouldn't worry about it.
 
Can you loosen (not remove) the seven screws that attach the trackpad to the body and shift the pad a little towards the gap? You can see five of the seven in the picture below. Just a guess.

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It doesn't look like a huge problem, and it seems like it is a very common thing. I wouldn't worry about it, but if it truly bugs you, then I might consider taking it into the Genius bar and see what they have to say. But I would only do that if it annoys you and makes it difficult to use.
 
I think people have a right to nitpick about the little things on anything they buy. Even more so on what I would consider a premium notebook. Especially when you can find cheepo $500 notebooks that don't show such flaws, other than ugly designs. But when you spend $1300, I would think they could put a little more effort into making everything as right as possible. But that's just my 2 cents.
 
Thank some of you for your helpful responses. I never said I was going to return it and probably wont. Its really not that big of a deal, especially now that I know its a common issue. I hate how these boards are full of negativity and people automatically criticize you. All the posts saying how much the new macbook sucked almost made me not want to buy one, but I have been waiting for months to buy my first mac and I have very happy with my purchase. The negative people need to look at the brighter things in life then complain about computer hardware . . .

But thanks again to you who true-fully answered my question.
 
*sigh*


I think you should just enjoy your new laptop.

I appreciate how you might be curious if your computer was "normal"...but I certainly hope that you don't think it warrants returning it. :eek: It seems people here nitpick on the tiniest details.

People are spending hundreds or thousands of pounds on the Apple laptops. They just want it 'right'!

The darn thing isn't broken! How "right" should it be? Do you expect you're newly built house to be perfect? Do you think a new car would not have a tiny scratch somewhere?

Exactly.

Enjoy it.

Mine's like that too... who cares.

i think you guys are missing the point, seeing as how the whole thing clicks the problem could get worse in the future, you should get it taken care of now before it breaks completly and you cant use the trackpad at all
 
Hold the macbook and tilt it back and forth and move it in and out of the light.
You'll notice that the gap shifts from side to side. It's an optical illusion.
maybe it's the glass playing tricks.
Any one else notice this?
 
I hate to say this, but that's exactly what you are doing buddy by posting here complaining about a minor imperfection. You are always welcome to post here however if you want to see more positive posts you should begin the trend and write a good review rather than starting your first post about your brand new computer about a problem.

I can see where some of the posters are coming from, people always look for the slightest imperfections when they buy a new Mac but to be honest I beg to wonder when someone buys a Windows laptop if they even care to look for flaws. Money has nothing to do with it, people have it in their minds that anything Apple makes MUST be perfect just because their stuff is pretty. Apple's stuff isn't so expensive that they should be flawless, try buying a BMW or a Mercedes, I guarantee you will find imperfections, you know why? Because they are made by humans. Enjoy your new Macbook, this should be a fun weekend for you. :)
 
I think people have a right to nitpick about the little things on anything they buy. Even more so on what I would consider a premium notebook. Especially when you can find cheepo $500 notebooks that don't show such flaws, other than ugly designs. But when you spend $1300, I would think they could put a little more effort into making everything as right as possible. But that's just my 2 cents.

Exactly. My $500 HP laptop purchased in '06 has a much more consistent and brighter display than my $1,100 black MacBook. My MacBook creaks and flexes all over, while the HP still has no noticeable change in the operation of the hardware. I love my MacBook, but getting better hardware quality at less than half the price of a MB is not acceptable. It's as if Apple isn't worried about the actual quality of MacBook components; if the MB is assembled to only 90% of the appropriate quality, it seems to be fine with them. My MacBook's display is horrible! It's insane that I can get better hardware quality with an HP at less than half the price of the MB. This is only made more frustrating by my iSight and audio jack defects that Apple couldn't even diagnose properly and fix when sent in.
 
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