New MBP 13" acting weird

Discussion in 'MacBook Pro' started by macsr1, Apr 20, 2010.

  1. macsr1 macrumors member

    Joined:
    Apr 3, 2010
    #1
    So I went from PC to Mac this last Friday when I bought the new 13" MBP. Let me first say its a beast especially for my needs and I love it....buuuut...

    Last night all I was doing was simple web browsing with a couple tabs open when the screen just froze. The mouse, nothin would move. I turned it off let it sit, then turned it back on a couple minutes later and the start up process took FOREVER. Well, 5-6 minutes to be specific, but that isn't normal. It went from the white screen with the apple on it, to a blue screen, back to a white screen, then to the blue screen before it finally lit up the black keys and started up.

    From there I had to wait a minute before I could open any application otherwise it would freeze. It still works at a good speed when I'm keeping my multitasking to nothing (my multitasking is safari, itunes, pages). When I open up like 3-4 tabs on safari is when it started to give me the spinning colored wheel again.

    I've reboot 3 times since last night and its still slow (both the start up process and lagging when attempting to open multiple tabs)
    If I just run 1 or 2 tabs the computer is pretty fast aside from a couple of things I try.


    Before last night though the thing was a beast and had hardly ever slowed up so I have no idea how it went haywire so randomnly.

    Any clues, advice?
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    Try OnyX

    That sounds like a hardware issue though, if OnyX doesn't help, get a replacement
     
  3. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #3
    It depends how much time you want to spend.

    (a) lots of time
    - run Onyx
    - run Hardware Test
    - download iStat Pro and look at temperatures to see if your CPU is overheating
    - reset the SMC and PMU
    - boot into safe mode
    - boot from the install DVD
    - etc etc etc

    (b) no time
    - take it back and get a replacement.

    I agree with Hellhammer. This close to purchase, I would favour (b). It ought to work brilliantly straight out of the box. You don't need the hassle of diagnostics.

    A bad start to your Mac experience. I think you've been very unlucky though, the products are normally pretty good.
     
  4. macsr1 thread starter macrumors member

    Joined:
    Apr 3, 2010
    #4
    Definitely understand that not every piece of hardware they use and every mac they make isn't going to be perfect.

    I still loved what I saw when it did run smoothly and hope to get a replacement when I call soon.
     

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