I received my new 15.4" MacBook Pro Intel Core i5 2.53GHz, 8GB RAM, 256GB Solid State Drive, Hi-Res Antiglare Widescreen Display on 5/26/10. I migrated all my data/programs via Time Machine from my older MBP and was loving how fast the new machine is. On May 30th my my computer booted to a page of blue static and the cursor. Upon taking the computer back to the apple store they told me they would just order me a new machine. I was a happy Apple customer at this point.
So I received my new machine on 6/11 and once again ran migration assistant to move all of my data over to the new machine. Just a few days later on 6/18 the computer experienced the exact same problem as the first one booting to a page of blue static and the cursor. One thing I did find a little odd was that the computer would boot in safe mode (something I had not tried the first time), however it always would boot back to the blue static page on a normal boot. So I took the computer back to the apple store on 6/18.
So now almost a full month later I am still waiting to get back my machine! I have called my local store multiple times now and they never call me back with an update on my machine like they say they will. They have apparently once again ordered me a brand new laptop which I imagine is going to eventually have the exact same problem as the last two I have gotten.
Can anyone offer some advise as to what I should do?
TLDR: Apple replaced my machine once then I experienced the same problem on the new laptop. I am now going on 4 weeks of not having my computer that I paid over $3000 for and no longer a happy Apple Customer.
So I received my new machine on 6/11 and once again ran migration assistant to move all of my data over to the new machine. Just a few days later on 6/18 the computer experienced the exact same problem as the first one booting to a page of blue static and the cursor. One thing I did find a little odd was that the computer would boot in safe mode (something I had not tried the first time), however it always would boot back to the blue static page on a normal boot. So I took the computer back to the apple store on 6/18.
So now almost a full month later I am still waiting to get back my machine! I have called my local store multiple times now and they never call me back with an update on my machine like they say they will. They have apparently once again ordered me a brand new laptop which I imagine is going to eventually have the exact same problem as the last two I have gotten.
Can anyone offer some advise as to what I should do?
TLDR: Apple replaced my machine once then I experienced the same problem on the new laptop. I am now going on 4 weeks of not having my computer that I paid over $3000 for and no longer a happy Apple Customer.
