Well, at least I got about five minutes with my new MBP until it totally kicked the bucket. Here's what happened with the new mac I got from Amazon.com. 1. Began watching a video on IGN.com 2. Went to begin a software update. 3. Downloaded the numerous update items. 4. Tried to install but it said I had to restart first. I wanted to finished the interview instead. 5. I clicked "Not Now" 6. The little pinwheel showed up and sat there for a good five minutes. 7. I held down the power button and the computer turned off. 8. I turned it back on and got the prohibited sign after it sat on the Apple logo for a good while. 9. I've tried reinstalling Mac OS X a few times. I've gotten several errors messages including the disk can't be written to and a general "Install Failed" screen. 10. I then totally erased the HDD using the disk utility on the install disk. 11. Mac OS X is currently installing after the 10th step with 34 minutes left. A minute ago it said 33 minutes. Any help would be appreciated. Can't believe this happened on the first night with my first Mac and the new MB. Biggest question: if it successfully installs, do I take it to the Apple store (can I even take it there since it was bought on Amazon or would the manufacturer's warranty cover it) tomorrow anyway? Also, what in the hell happened? Oh, and in the time from step 11 to this, it's ticked up to 35 minutes. Yay.