New MBP - Is this a normal route when ordered from Apple Store online UK?

[pmaw030180]

Hi guys - Ordered a new Hi-res MBP for my girlfriend as a birthday present.

Just wondering if this is a normal route when ordering online? Seems very convoluted. This is the info from the UPS tracking site. (not sure why its been to China and back)??

Also, what recourse do I have if the product arrives damage? Do I go to an Apple store or do I need to deal with the online guys?

Thanks in advance!

WARSAW, PL 10/01/2010 7:05 P.M. ARRIVAL SCAN
10/01/2010 7:05 P.M.

ARRIVAL SCAN
ALMATY, KZ 10/01/2010 4:47 P.M.
DEPARTURE SCAN
10/01/2010 1:58 P.M.

ARRIVAL SCAN
KOELN (COLOGNE), DE 10/01/2010 7:11 A.M. PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY

INCHEON, KR 10/01/2010 12:20 P.M.

DEPARTURE SCAN
10/01/2010 10:53 A.M. DEPARTURE SCAN
10/01/2010 9:13 A.M. ARRIVAL SCAN
10/01/2010 9:00 A.M. ARRIVAL SCAN

SHANGHAI, CN 10/01/2010 6:53 A.M. DEPARTURE SCAN
10/01/2010 6:16 A.M. DEPARTURE SCAN
10/01/2010 4:13 A.M. DEPARTURE SCAN
KOELN (COLOGNE), DE 09/30/2010 5:38 P.M. PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
SHANGHAI, CN 09/30/2010 9:37 P.M. EXPORT SCAN
09/30/2010 9:22 P.M. HUB SCAN
09/30/2010 3:35 P.M. DEPARTURE SCAN
09/30/2010 12:55 P.M. ORIGIN SCAN
CN 09/30/2010 12:00 A.M. BILLING INFORMATION RECEIVED

 

[Hellhammer]

Sounds quite normal to me. If it arrives damaged (highly unlikely), you should deal with the online store as that is where you bought it from.

 

[mulo]

I got mine form ireland.

 

[pmaw030180]

great thank you both for your reply's but have ups gone nuts??? they have now taken it from shanghai, to korea, to cologne, to kazakhstan, to warsaw, and now back in cologne ready for dispatch to london???? Blimey talk about carbon footprint!!!!!!!!!

KOELN (COLOGNE), DE 10/01/2010 11:07 P.M. ARRIVAL SCAN
WARSAW, PL 10/01/2010 9:21 P.M. DEPARTURE SCAN
10/01/2010 9:21 P.M. DEPARTURE SCAN
10/01/2010 7:05 P.M. ARRIVAL SCAN
10/01/2010 7:05 P.M. ARRIVAL SCAN
ALMATY, KZ 10/01/2010 4:47 P.M. DEPARTURE SCAN
10/01/2010 1:58 P.M. ARRIVAL SCAN
KOELN (COLOGNE), DE 10/01/2010 7:11 A.M. PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY
INCHEON, KR 10/01/2010 12:20 P.M. DEPARTURE SCAN
10/01/2010 10:53 A.M. DEPARTURE SCAN
10/01/2010 9:13 A.M. ARRIVAL SCAN
10/01/2010 9:00 A.M. ARRIVAL SCAN
SHANGHAI, CN 10/01/2010 6:53 A.M. DEPARTURE SCAN
10/01/2010 6:16 A.M. DEPARTURE SCAN
10/01/2010 4:13 A.M. DEPARTURE SCAN
KOELN (COLOGNE), DE 09/30/2010 5:38 P.M. PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
SHANGHAI, CN 09/30/2010 9:37 P.M. EXPORT SCAN
09/30/2010 9:22 P.M. HUB SCAN
09/30/2010 3:35 P.M. DEPARTURE SCAN
09/30/2010 12:55 P.M. ORIGIN SCAN
CN 09/30/2010 12:00 A.M. BILLING INFORMATION RECEIVED

 

[bigjobby]

Mine did a bit of a circuit before reaching the UK too. Thereafter, it did a 300 mile round trip before it arrived at my door. Funny thing was that I only live 10 miles away from Heathrow Airport where it entered the country.

 

[spacedesign911]

I got mine form ireland.

Interesting, I bought the same spec in late July and returned it, was yours a refurbished? Yes I'm in Ireland!

 

[mrcodewizard]

Backtracking of packages happens when flights are full, or get cancelled/delayed for whatever reason.

Also, you have to be careful when reading the UPS scans, they are local time (ditto FedEx). Sometimes it appears that packages have been to the same destination multiple times, when they have not. UPS scans like maniacs. Sometimes their scans are not timely, the time you see the scan may be the time it was reported (called a dump).