New MBP - Is this a normal route when ordered from Apple Store online UK?

Discussion in 'MacBook Pro' started by pmaw030180, Oct 1, 2010.

  1. pmaw030180 macrumors newbie

    Joined:
    May 17, 2007
    #1
    Hi guys - Ordered a new Hi-res MBP for my girlfriend as a birthday present.

    Just wondering if this is a normal route when ordering online? Seems very convoluted. This is the info from the UPS tracking site. (not sure why its been to China and back)??

    Also, what recourse do I have if the product arrives damage? Do I go to an Apple store or do I need to deal with the online guys?

    Thanks in advance!

    WARSAW, PL 10/01/2010 7:05 P.M. ARRIVAL SCAN
    10/01/2010 7:05 P.M.

    ARRIVAL SCAN
    ALMATY, KZ 10/01/2010 4:47 P.M.
    DEPARTURE SCAN
    10/01/2010 1:58 P.M.

    ARRIVAL SCAN
    KOELN (COLOGNE), DE 10/01/2010 7:11 A.M. PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY

    INCHEON, KR 10/01/2010 12:20 P.M.

    DEPARTURE SCAN
    10/01/2010 10:53 A.M. DEPARTURE SCAN
    10/01/2010 9:13 A.M. ARRIVAL SCAN
    10/01/2010 9:00 A.M. ARRIVAL SCAN

    SHANGHAI, CN 10/01/2010 6:53 A.M. DEPARTURE SCAN
    10/01/2010 6:16 A.M. DEPARTURE SCAN
    10/01/2010 4:13 A.M. DEPARTURE SCAN
    KOELN (COLOGNE), DE 09/30/2010 5:38 P.M. PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
    SHANGHAI, CN 09/30/2010 9:37 P.M. EXPORT SCAN
    09/30/2010 9:22 P.M. HUB SCAN
    09/30/2010 3:35 P.M. DEPARTURE SCAN
    09/30/2010 12:55 P.M. ORIGIN SCAN
    CN 09/30/2010 12:00 A.M. BILLING INFORMATION RECEIVED
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    Sounds quite normal to me. If it arrives damaged (highly unlikely), you should deal with the online store as that is where you bought it from.
     
  3. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
  4. pmaw030180 thread starter macrumors newbie

    Joined:
    May 17, 2007
    #4
    great thank you both for your reply's but have ups gone nuts??? they have now taken it from shanghai, to korea, to cologne, to kazakhstan, to warsaw, and now back in cologne ready for dispatch to london???? Blimey talk about carbon footprint!!!!!!!!!

    KOELN (COLOGNE), DE 10/01/2010 11:07 P.M. ARRIVAL SCAN
    WARSAW, PL 10/01/2010 9:21 P.M. DEPARTURE SCAN
    10/01/2010 9:21 P.M. DEPARTURE SCAN
    10/01/2010 7:05 P.M. ARRIVAL SCAN
    10/01/2010 7:05 P.M. ARRIVAL SCAN
    ALMATY, KZ 10/01/2010 4:47 P.M. DEPARTURE SCAN
    10/01/2010 1:58 P.M. ARRIVAL SCAN
    KOELN (COLOGNE), DE 10/01/2010 7:11 A.M. PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY
    INCHEON, KR 10/01/2010 12:20 P.M. DEPARTURE SCAN
    10/01/2010 10:53 A.M. DEPARTURE SCAN
    10/01/2010 9:13 A.M. ARRIVAL SCAN
    10/01/2010 9:00 A.M. ARRIVAL SCAN
    SHANGHAI, CN 10/01/2010 6:53 A.M. DEPARTURE SCAN
    10/01/2010 6:16 A.M. DEPARTURE SCAN
    10/01/2010 4:13 A.M. DEPARTURE SCAN
    KOELN (COLOGNE), DE 09/30/2010 5:38 P.M. PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
    SHANGHAI, CN 09/30/2010 9:37 P.M. EXPORT SCAN
    09/30/2010 9:22 P.M. HUB SCAN
    09/30/2010 3:35 P.M. DEPARTURE SCAN
    09/30/2010 12:55 P.M. ORIGIN SCAN
    CN 09/30/2010 12:00 A.M. BILLING INFORMATION RECEIVED
     
  5. bigjobby macrumors 65816

    Joined:
    Apr 7, 2010
    Location:
    London, UK
    #5
    Mine did a bit of a circuit before reaching the UK too. Thereafter, it did a 300 mile round trip before it arrived at my door. Funny thing was that I only live 10 miles away from Heathrow Airport where it entered the country.
     
  6. spacedesign911 macrumors regular

    Joined:
    Jul 22, 2010
    Location:
    Dublin, Ireland
    #6
    Interesting, I bought the same spec in late July and returned it, was yours a refurbished? Yes I'm in Ireland!
     
  7. mrcodewizard macrumors newbie

    Joined:
    May 5, 2010
    #7
    Backtracking of packages happens when flights are full, or get cancelled/delayed for whatever reason.

    Also, you have to be careful when reading the UPS scans, they are local time (ditto FedEx). Sometimes it appears that packages have been to the same destination multiple times, when they have not. UPS scans like maniacs. Sometimes their scans are not timely, the time you see the scan may be the time it was reported (called a dump).
     

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