New MBP replacement from Apple?

Discussion in 'Mac Basics and Help' started by n8236, Dec 12, 2008.

  1. n8236 macrumors 65816

    Joined:
    Mar 1, 2006
    #1
    Ok, so I've had my first generation MBP since April of 2006. And my history of repairs on this thing is insane. I will list them later.

    Just last week, I brought it in for intermittent brightness/dimming and it came back worse than before with the machine turning off by itself after 6 seconds of booting. So it's back in repair. The genius says, if the same thing keeps happening, they'll have to give me a new mbp.

    Which mbp do you think they'll give me (if they can't fix it)? The same one I have, the previous c2d or the latest one? :D

    Here's a list of the problems I've had since I had my MBP:

    Problem 1: Logic board, inverter, battery (due to recall) replaced
    Problem 2: Top keyboard assembly replaced
    Problem 3: Release latch assembly replaced
    Problem 4: Logic board, fan assembly and something else replaced
    Problem 5: Keyboard assembly replaced due to dancing backlight
    Problem 6: Battery replaced having only 100ish battery cycles
    (Current) Problem 7: Display inverter board, logic board, inverter/camera cable replaced

    Seriously, I do IT consulting and w/o my main machine, it has simply been a pain in the @ss with a secondary one.
     
  2. Duff-Man macrumors 68030

    Duff-Man

    Joined:
    Dec 26, 2002
    Location:
    Albuquerque, NM
    #2
    Duff-Man says....I've got a first generation MBP and have had no issues at all since day one and I use this thing a lot! If you've you've had that many problems and it has been documented though Applecare then with a little pushing/prompting you may get a replacement. It's very unlikely it'd be with the same model you have, more likely to be the current one though I wouldn't rule out the previous one...oh yeah!
     
  3. n8236 thread starter macrumors 65816

    Joined:
    Mar 1, 2006
    #3
    Seriously, my machine has gone thru everything from dancing keyboard back lighting to a speaker fan making the noise of a lawnmower. My repair history is 8 pages long! And these things aren't picky items either, they're serious repairs :(
     
  4. Duff-Man macrumors 68030

    Duff-Man

    Joined:
    Dec 26, 2002
    Location:
    Albuquerque, NM
    #4
    Duff-Man says..yes, well in your case the computer has definitely been a *lot* more problematic than usual (to say the least!). When dealing with Applecare you will probably want to ask to be escalated to a second-level product specialist...keep your cool, be very polite and outline all the problems you've been through...be firm but not obnoxious or too pushy...chances are they'll look after you well...oh yeah!
     
  5. n8236 thread starter macrumors 65816

    Joined:
    Mar 1, 2006
    #5
    Well, who would have thought some screen flickering could turn to be such a disastrous account :(

    I went into the Apple store again today to plea my case for a replacement and gave them my 8 page repair history. But they still insisted on repairing it once more (4th mobo replacement). This time they said I will receive a new mbp if it doesn't work. Grr, I gotta wait another 3-4 days. I'm so behind in my work!!!!!
     
  6. eVolcre macrumors 65816

    eVolcre

    Joined:
    Jan 7, 2003
    #6
    So what happened? Did you get a replacement and which one was it?
     
  7. n8236 thread starter macrumors 65816

    Joined:
    Mar 1, 2006
    #7
    After the initial repair for the flickering, they made it worse. The machine would die after 5 seconds upon booting. So they made another attempt and it got even worse. The screen wouldn't even come up. So they reluctantly gave me a base version UMBP. I paid the difference for the high-end version. It was one Hell of a Christmas!
     

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