New MBP SR Screen problem (limited angle)

sevimli

macrumors 6502a
Original poster
Jun 26, 2007
725
64
ChiTown
I got my 5th replacement yesterday! Instead of getting something perfect I got another problematic one. :mad:

The only good side is new small 85Watt power adapter.

I had samsung screen on all my 5 SR MBPs, and yellow tint problem as well. The last one has same problem along with another problem I cannot open the screen as usual before I could. You can see the problem in the attached photos (both are new SR MBPs)

What should I do, I really got tired to speak apple care, or go to apple store!
:confused:




 

Alloye

macrumors 6502a
Apr 11, 2007
657
0
Rocklin, CA
The last one has same problem along with another problem I cannot open the screen as usual before I could. You can see the problem in the attached photos (both are new SR MBPs)
I really suspect Apple has two different hinge assemblies. My first SR MBP had to be returned due to a faulty Samsung panel. While the replacement has a nice LG, it definitely doesn't open as far.

Also, the first hinge was very stiff and a little creaky. The replacement is firm but fluid, and it makes absolutely no noise. I actually prefer the new one and don't really miss the wider angle.
 

sevimli

macrumors 6502a
Original poster
Jun 26, 2007
725
64
ChiTown
I really suspect Apple has two different hinge assemblies. My first SR MBP had to be returned due to a faulty Samsung panel. While the replacement has a nice LG, it definitely doesn't open as far.

Also, the first hinge was very stiff and a little creaky. The replacement is firm but fluid, and it makes absolutely no noise. I actually prefer the new one and don't really miss the wider angle.
If I use MBP on my lap I have to move my head up or down to see images clear. On the desk it is not a big problem but again... ?
 

techlover828

macrumors 68020
Jun 28, 2007
2,360
1
Maine
That really sucks man, if you go to the apple store they might give you an upgraded one (2.4?) for all of your problems
 

sevimli

macrumors 6502a
Original poster
Jun 26, 2007
725
64
ChiTown
That really sucks man, if you go to the apple store they might give you an upgraded one (2.4?) for all of your problems
Yeah, tell me about it, they hardly replaced my 2nd MBP even after getting a replacement confirmation from apple customer care, they just tried to convinced me to keep it as it was.

And it is already a 2.4ghz :rolleyes:
 

sevimli

macrumors 6502a
Original poster
Jun 26, 2007
725
64
ChiTown
Apple made the huge 85 watt magsafe the size of the MB's 65 watt. OP, that's pretty bad, but I've never really seen a yellow tint except viewing from an extreme angle, but then again, I have one MBP. Take it back to Apple, and then they give you another.

Thanks for the advice, but this is not like looking at from a weird angle, it is very obvious specially working with office documents or fluorescence microscope images.

Do you think apple stores have gotten new MBPs with small adapter? :confused:
 

kolax

macrumors G3
Mar 20, 2007
9,186
115
If it has yellow tint then take it back.

My original SR MBP had yellow tint (Samsung screen) and my replacement has an LG screen and there is no yellowing issue when viewed straight on. I noticed a huge difference at the bottom of the screen, it was a lot brighter and full of colour rather than a duller yellow gloom.

Make sure you get something you are happy with - there is a lot of perfect ones out there.
 

sevimli

macrumors 6502a
Original poster
Jun 26, 2007
725
64
ChiTown
If it has yellow tint then take it back.

My original SR MBP had yellow tint (Samsung screen) and my replacement has an LG screen and there is no yellowing issue when viewed straight on. I noticed a huge difference at the bottom of the screen, it was a lot brighter and full of colour rather than a duller yellow gloom.

Make sure you get something you are happy with - there is a lot of perfect ones out there.
This is the problem, at the store they are not accepting this, they just claim this is within the spec! :( Anyway I will go to store tomorrow. :mad:
 

kolax

macrumors G3
Mar 20, 2007
9,186
115
I bought mine from a dealer - not from Apple. The aftersales clerk told me that Apple isn't accepting the laptop with the yellowing issue as a debit (one that gets sent back as faulty/unsellable).

The chap understood my disappointment and took another one off the shelf and let me look at the screen, see what make the screen was etc to be sure I was satisfied.

A screen that gives off a yellow gloom can't be within spec. It is just Apple trying to avoid a product recall.
 

PDE

macrumors 68020
Nov 16, 2005
2,474
7
I bought mine from a dealer - not from Apple. The aftersales clerk told me that Apple isn't accepting the laptop with the yellowing issue as a debit (one that gets sent back as faulty/unsellable).

The chap understood my disappointment and took another one off the shelf and let me look at the screen, see what make the screen was etc to be sure I was satisfied.

A screen that gives off a yellow gloom can't be within spec. It is just Apple trying to avoid a product recall.

And did the other one have the yellow hue too?
 

iToaster

macrumors 68000
May 3, 2007
1,742
0
In front of my MacBook Pro
Thanks for the advice, but this is not like looking at from a weird angle, it is very obvious specially working with office documents or fluorescence microscope images.

Do you think apple stores have gotten new MBPs with small adapter? :confused:
Ah, yes, that would definitely get annoying. I doubt that the Apple stores would have the new adapter in the MBP boxes, unless they got a new shipment recently. I bet they have it out on the shelves though.
 

mainomega

macrumors 6502
Jun 5, 2007
297
71
I thought the whole screen ordeal about not being able to be opened as much was already common knowledge ? It was reported that the new SRs had a smaller angle when they first came out.
 

sevimli

macrumors 6502a
Original poster
Jun 26, 2007
725
64
ChiTown
I thought the whole screen ordeal about not being able to be opened as much was already common knowledge ? It was reported that the new SRs had a smaller angle when they first came out.

If so, then why one SR MBP can be opened more wider than other? And all other replacement MBP I had wider angles. :confused:
 

marvel2

macrumors 6502
Jun 27, 2007
397
3
Just wondering if this is still a problem in the the new Penryn MBP's. And did users of the Merom MBP's resolve this issue. I hate the limited tilt angle.
 

marvel2

macrumors 6502
Jun 27, 2007
397
3
My 2.4 SR MBP reclines at a maximum 130° while the black macbook reclines to approximately 142°. Come on Apple...
 

alphaod

macrumors Core
Feb 9, 2008
22,164
1,209
NYC
My 2.4 SR MBP reclines at a maximum 130° while the black macbook reclines to approximately 142°. Come on Apple...
Have you guys even seen how the display is mounted? This is possibly the only way to maintain a thin chassis. It's not like Apple is the only ones who do this--Asus does it too.
 

marvel2

macrumors 6502
Jun 27, 2007
397
3
No, I don't know how it is mounted. But that shouldn't stop them from decreasing the tilt angle from one MBP to another...especially when it has been the same casing for a few years now.