New MBP trackpad has issues - not scrolling, funky clicking

Discussion in 'MacBook Pro' started by GeeYouEye, Oct 28, 2008.

  1. GeeYouEye macrumors 68000

    GeeYouEye

    Joined:
    Dec 9, 2001
    Location:
    State of Denial
    #1
    Received my new MacBook Pro yesterday. After letting it migrate everything overnight. I've finally had some time to use it today. At first, I was having some issues with the trackpad not scrolling. Looking around, I realized that I had migrated SideTrack over from my PowerBook.

    But having removed it (both the extension and prefpane), restarting, running Software Update, and restarting again, the trackpad still won't scroll. It recognizes other two-finger gestures, and the three- and four-finger gestures, but it simply won't scroll, in any app. It is recognizing the two-finger gesture as such; the cursor doesn't move. As well, occasionally the cursor won't move for a couple seconds after I start tracking.

    Also, the trackpad click is kinda funky. As a PowerBook owner since the 540c, I'm used to weirdness with tap-to-click (although Tiger made my PowerBook's tap-to-click way better than it ever had been). But I've never had a problem with the physical click. Intermittently, it's not registering the mouseUp: event. That is; it stays "clicked" in software even after I've released the button. I didn't have this problem playing around with these in the store. Should I try restoring and migrating things manually? Or should I just assume it's a hardware problem and take it in for replacement?
     
  2. GeeYouEye thread starter macrumors 68000

    GeeYouEye

    Joined:
    Dec 9, 2001
    Location:
    State of Denial
    #2
    It's intermittently not clicking at all now. Gotta be a hardware problem, I guess.
     
  3. KSpider macrumors regular

    Joined:
    Mar 29, 2006
    Location:
    San Diego, CA
    #3
    I returned my first for not registering many clicks - my new one is being returned today for a different issue, though, i did notice some clicks not registering, not as bad as my first one...
     
  4. GeeYouEye thread starter macrumors 68000

    GeeYouEye

    Joined:
    Dec 9, 2001
    Location:
    State of Denial
    #4
    Update:

    For anyone experiencing these problems:

    If you migrated from a previous Mac, open up a Terminal window and run the following command

    rm ~/Library/Preferences/.GlobalPreferences.plist

    This solved 90% of my trackpad issues. The rest are probably addressable in a software update.

    Note that this will reset a bunch of System Preferences settings as well, and will make .Mac/MobileMe funky - just reset them, and sign out and sign in to MobileMe.
     

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