New MBP trackpad stops working and Mac freezes?

Discussion in 'MacBook Pro' started by kat.hayes, Jun 27, 2016.

  1. kat.hayes macrumors 6502a

    Oct 10, 2011
    I've had a new 2015 MBP for about a month now and in the past week it has frozen twice, including the trackpad, making it useless. I can not force quit or do anything. The trackpad is not at all clickable. I have had to cut the power to it. Is anyone else having this type of problem?

  2. JohnDS macrumors 65816

    Oct 25, 2015
    You need to look at the console logs to see what was happening when the computer froze.
  3. T5BRICK macrumors G3


    Aug 3, 2006
    I'd take it into Apple and have them take a look at it.

    Did you restore it from a Time Machine backup?
  4. kat.hayes thread starter macrumors 6502a

    Oct 10, 2011
    I did restore it from a backup. How might that affect things?

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