New Member...iTunes driving me mad!

[Matt Acheson]

Hello all,

Just got my computer (Macintosh Dual G4) upgraded to OS X (I know...where have I been?!!), was using OS 9 before because the music software I use was only compatible with that. Anyway... Had a new drive put in (The old Deathstar died on me), and went online for the first time. Everything was going swimmingly, iTunes worked a dream... I was a happy man. Then I installed my Pro Tools music software, downloaded some media players, and WHAM! iTunes now refuses to open. I click it on the bar below, the little triangle highlights it, but the program won't appear on the screen, so I have to force quit it. If I bully it a bit it tells me that I have an unknown error - 1712.

Does any kindly soul know how to help out a complete ignoramus by perhaps telling me what I have done? Thanks,

Matt

 

[plinden]

Hello all,

Just got my computer (Macintosh Dual G4) upgraded to OS X (I know...where have I been?!!), was using OS 9 before because the music software I use was only compatible with that. Anyway... Had a new drive put in (The old Deathstar died on me), and went online for the first time. Everything was going swimmingly, iTunes worked a dream... I was a happy man. Then I installed my Pro Tools music software, downloaded some media players, and WHAM! iTunes now refuses to open. I click it on the bar below, the little triangle highlights it, but the program won't appear on the screen, so I have to force quit it. If I bully it a bit it tells me that I have an unknown error - 1712.

Does any kindly soul know how to help out a complete ignoramus by perhaps telling me what I have done? Thanks,

Matt

Any errors show up in the console (Applications/Utilities/Console)?

 

[rdowns]

No clue but you could always try repairing permissions. Should do it after any software install.

Run Disk Utility to do it.

 

[mad jew]

Look for a file named com.apple.iTunes.plist and drag it to the Desktop.

 

[Counterfit]

Look for a file named com.apple.iTunes.plist and drag it to the Desktop.

I swear, you must have a script for "Drag com.apple.[application name].plist to the desktop".

 

[mad jew]

Yeah, it's a pretty cool first step in troubleshooting single apps or processes.

 

[Marky_Mark]

Yeah, it's a pretty cool first step in troubleshooting single apps or processes.

It's gotta be better than 'Repair Permissions' which does sqwat!

 

[frankblundt]

I swear, you must have a script for "Drag com.apple.[application name].plist to the desktop".

and don't forget "zapping the pram"

i just quote Mad now, saves typing