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New Member...iTunes driving me mad!

M

Matt Acheson

macrumors newbie
Original poster
Hello all,

Just got my computer (Macintosh Dual G4) upgraded to OS X (I know...where have I been?!!), was using OS 9 before because the music software I use was only compatible with that. Anyway... Had a new drive put in (The old Deathstar died on me), and went online for the first time. Everything was going swimmingly, iTunes worked a dream... I was a happy man. Then I installed my Pro Tools music software, downloaded some media players, and WHAM! iTunes now refuses to open. I click it on the bar below, the little triangle highlights it, but the program won't appear on the screen, so I have to force quit it. If I bully it a bit it tells me that I have an unknown error - 1712.

Does any kindly soul know how to help out a complete ignoramus by perhaps telling me what I have done? Thanks,

Matt
 
Matt Acheson said:
Hello all,

Just got my computer (Macintosh Dual G4) upgraded to OS X (I know...where have I been?!!), was using OS 9 before because the music software I use was only compatible with that. Anyway... Had a new drive put in (The old Deathstar died on me), and went online for the first time. Everything was going swimmingly, iTunes worked a dream... I was a happy man. Then I installed my Pro Tools music software, downloaded some media players, and WHAM! iTunes now refuses to open. I click it on the bar below, the little triangle highlights it, but the program won't appear on the screen, so I have to force quit it. If I bully it a bit it tells me that I have an unknown error - 1712.

Does any kindly soul know how to help out a complete ignoramus by perhaps telling me what I have done? Thanks,

Matt
Click to expand...

Any errors show up in the console (Applications/Utilities/Console)?
 
No clue but you could always try repairing permissions. Should do it after any software install.

Run Disk Utility to do it.
 
mad jew said:
Look for a file named com.apple.iTunes.plist and drag it to the Desktop. 🙂
Click to expand...
I swear, you must have a script for "Drag com.apple.[application name].plist to the desktop". 😱
 
Counterfit said:
I swear, you must have a script for "Drag com.apple.[application name].plist to the desktop". 😱
Click to expand...

and don't forget "zapping the pram" 😛

i just quote Mad now, saves typing 🙂
 
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