New Mid 2009 User Manuals are up - HDD, Memory User Replaceable

Discussion in 'MacBook Pro' started by nylon, Jun 9, 2009.

  1. nylon macrumors 6502a

    nylon

    Joined:
    Oct 26, 2004
    #1
  2. bji macrumors newbie

    Joined:
    Jun 9, 2009
    #2
    HD not replaceable by user

    I just spoke to the Apple online store. They said the hard drive on the new models can only be replaced by an authorized apple dealer, or else it voids the warranty. It is not replaceable by the owner. I am disappointed.:(
     
  3. bli625 macrumors 6502a

    bli625

    Joined:
    Mar 8, 2009
    #3
    Really? Weird how they would have the manuals up on the site.
     
  4. goMac macrumors 603

    Joined:
    Apr 15, 2004
    #4
    The manuals say otherwise and give directions on how to replace the drive.
     
  5. bji macrumors newbie

    Joined:
    Jun 9, 2009
    #5
    what page?

    I looked at the manual and saw the instructions for replacing the ram. What page does it cover how to replace the hard drive? I haven't found it.
     
  6. J the Ninja macrumors 68000

    Joined:
    Jul 14, 2008
    #6
    37
     
  7. macbook yes macrumors 6502

    Joined:
    Jun 1, 2009
    #7
    I called my local apple store and they didn't have any in stock yet, but said opening them to replace the hard drive could only be done by an authorized apple dealer or it would void the applecare. Are they mistaken?
     
  8. J the Ninja macrumors 68000

    Joined:
    Jul 14, 2008
    #8
    They are mistaken. Unless Apple plans on voiding your warranty for following their own user manual, in which case I think you have a lawsuit payout in your future.
     
  9. zsnow macrumors regular

    Joined:
    Mar 15, 2009
    #9
    this is what i saw in the manual:
    "Apple recommends that you have an Apple-certified technician install
    replacement drives and memory. Consult the service and support information that
    came with your computer for information about how to contact Apple for service. If
    you attempt to install a replacement drive or memory and damage your equipment,
    such damage is not covered by the limited warranty on your computer."

    it doesn't say if you do it yourself, it will avoid the warranty.
     
  10. ..........? macrumors member

    Joined:
    Jan 11, 2005
    #10
    I call the person at your local apple place is trying to scam you and make you pay them to replace it. HDD has always been user replaceable in the new unibody macbook pro even the 17".
     
  11. bcaslis macrumors 68020

    Joined:
    Mar 11, 2008
    #11
    Top of page 37:

    Replacing the Hard Disk Drive
    You can upgrade the hard disk drive in your MacBook Pro. When you open the back of
    your MacBook Pro, the hard disk drive is located next to the built-in battery. The
    replacement drive must be a 2.5-inch drive with a Serial ATA (SATA) connector.


    Nothing unclear about this to me. You the user can do this. It then clearly goes on to explain how to remove the 10 screws holding the bottom and even what angle to remove them at.
     
  12. bji macrumors newbie

    Joined:
    Jun 9, 2009
    #12
    can replace HD

    I called the Apple online store back, and this time the guy I spoke to went and checked with his adviser, a well seasoned sales person. The user can replace their own hard drive and it does not void the warranty, unless you do some damage, which, of course, they won't take responsibility for.

    That's good news for me as I plan to purchase from MacConnection so I don't have to pay any sales tax. Then I can buy a 7200 500 GB HD and put that into my 15", take the slower one that comes with the computer and put that into an enclosure and use it for an external backup HD. Makes sense to me! And saves me $200-300.

    Thanks everyone!
     

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