New Plays Not Counted

Discussion in 'iOS 9' started by hmckay12, Oct 4, 2015.

  1. hmckay12 macrumors newbie

    Joined:
    Jul 10, 2013
    #1
    I'm currently experiencing an issue where most of my song plays haven't been counted.

    I have no idea how long this issue has been going on, every song I play via iTunes is counted, however, not all plays are counted from songs I've listened to on my iPhone (e.g it counted 4 plays out of about 17 songs)

    From what I can tell, a similar issue was prevalent around 2011/2012, however, I cannot see any recent reports of this. Looking at my play count, it looks like this issue started around early August (I was on a public beta at this point)

    Has anyone experienced this recently or have any possible causes/solutions?
     
  2. schmegs macrumors newbie

    schmegs

    Joined:
    Nov 9, 2007
    Location:
    Burbank, CA
    #2
    I was just wondering about this. I have a smart playlist with just unplayed songs from the last couple of months that I sync to my phone. After the iOS 9 update, none of the songs were being eliminated from that playlist after being played. I checked in iTunes after syncing my phone, and it's not counting any plays from the phone.

    Anyone in 9.1 beta seeing this?
     
  3. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #3
    See this. Some iTunes purchased songs don't count play count on iPhone. Running iOS 9.1 beta 3.
     
  4. hmckay12 thread starter macrumors newbie

    Joined:
    Jul 10, 2013
    #4
    It's completely inconsistent as to what songs it counts and doesn't count, purchased or not purchased
     
  5. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #5
    This is an Apple Music/Match problem. It also effects Last Played (play date/time). It will actually do the first track played in 24 hours but after that it will not update the metadata.
     
  6. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #6
    But I never use Apple Music and issue is the same.
     
  7. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #7
    Do you use Match?
     
  8. hmckay12 thread starter macrumors newbie

    Joined:
    Jul 10, 2013
    #8
    That doesn't make sense as there have been instances where it counts the plays of 3/4 different songs within 24 hours
     
  9. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #9
    Doesn't have that courage to try match.
     

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