New Powerbook missing pixel...

[filmmaker2002]

Technically, dead pixels are covered under Apple's warranty, and they are BREAKING THE LAW by choosing not fix even one dead pixel. Dead pixels are the result of a faulty transistor on the LCD display, and the warranty, at least for my iBook G4, specifically states that:
"Apple, as defined below, warrants this Apple-branded hardware product against DEFECT IN MATERIALS AND WORKMANSHIP under normal use for a period of one (1) year from the date of retail purchase by the end-user purchaser ("Warranty Period")."

By definition, a faulty transistor is a defect in materials, even if there are millions of them. There are no other exceptions in the written warranty that excludes them from the obligation of replacing screens with dead pixels, and they would be required by law to state in their warranty if they were not going to cover dead pixels, even one.

The law is very clear on this issue, the Magnuson-Moss Warranty Act states that a company must make a full disclosure as to the exceptions and limitations of their warranty. In my iBook warranty, there is no mention of dead pixels at all.

FEDERAL LAW!!! Sec. 2302. - "Rules governing contents of warranties" clearly states that the warranty must include "(3) The products or parts covered.", "(6) Exceptions and exclusions from the terms of the warranty.", and "(12) The characteristics or properties of the products, or parts thereof, that are not covered by the warranty."

Look it up for yourself people, Apple is not above the law. I don't have the financial resources to fight this on my own, but if we get enough people together, we all can have screens without dead pixels... YAY!!

Get a life and move out of your parents basement...dead pixels happen, and no company replaces LCDs because of one dead pixel. That, and there are greater battles in life to fight than the "Dead Pixel War".

 

[JLS]

Well as I said, I would send it straight back and re-order again.

Thats like buying a pair of new DKNY sunglasses with a dot on them you see every time you wear them.. totally unacceptable seen as your paying so much.

 

[spaceballl]

Thats like buying a pair of new DKNY sunglasses with a dot on them you see every time you wear them.

Nah. It's more like forgetting to read the policy about how the dots are totally normal and they won't accept returns based on them if they are small enough in number... and then crying a river afterwards.

 

[Counterfit]

Look it up for yourself people, Apple is not above the law. I don't have the financial resources to fight this on my own, but if we get enough people together, we all can have screens without dead pixels... YAY!!

But then hardly anyone will have the financial resources to buy an LCD display anyway! (again )