New pro magic keyboard durability issue

[jopie]

My new white 11” pro magic keyboard is starting to get air bubbles underneath at the bottom. It was not exposed to moisture or anything. Certainly over time this will cause the white material of the outer case to completely disintegrate from the body.
I don’t mind normal signs of wear but after a few months this is disappointing imho.
On the picture it is on the top left.
Anyone else having the same issues ?

 

[sparksd]

It should not be delaminating - my 13" Pro MKB is good as well as my 2021 12.9 MKB that I've had for years. Do you have a nearby Apple store you can take it into?

 

[estabya]

Yikes. I agree with sparksd. I have never seen that before. I’d open a case with Apple support; should be covered under the warranty.

 

[jopie]

It’s getting worse by the day.
I was hoping this keyboard would last longer than the previous generation but not so.
On a holiday right now but I will go to a service provider once back home.

 

[sparksd]

It’s getting worse by the day.
I was hoping this keyboard would last longer than the previous generation but not so.
On a holiday right now but I will go to a service provider once back home.

Definitely out of the ordinary. I Have two MKBs, a new version a couple of months old and another three years old, and neither have any delamination at all.

 

[PaladinGuy]

That’s bad. I had to get mine replaced because the rubber ring around the keyboard that keeps the screen from touching the aluminum palm rests came off.

Thankfully, Apple replaced it for me. Hopefully these are both exceptions to the rule.

Hope you get it sorted out and don’t have any repeat issues!

 

[jopie]

Solved under regular guarantee without apple care.

I used the mail in service from apple.
First they sent me the new one and reserved my creditcard for the price of the MKB.
When they received my damaged one they lifted the CC reservation after two weeks .
All without communication but thats OK.

I applied straight away a skin on my new MKB to give it some more substance.

Thanks for the top notch service apple.