New problem with display on Macbook Pro retina (Samsung panel)

[kirillo]

Hello All,
I am a very new people on your forum but a few weeks ago i bought a new macbook pro retina with samsung panel.

I haven't ghosting effect on my macbook but i have a new and really bad problem.
I try to found a some information on Russians forums but nobody can help me with it.

I can see an artifacts in the form of flashing pixels on all display.
It occurs in 20-30 minutes after the start of work.
Today i try to test it on game Dirt 2 and i can see defects after 2 minutes after start. So i think it can be reason with Geforce 650 but when i back to desktop and use HD 4000 i still see a problem.

This is best seen on a black screen with high backlight.
When i try to connect TV via HDMI i can't see any problem in my TV.

So i really don't know what could be the reason.

I attached the video with issue to video hosting
http://vimple.ru/579f880e8b7045e09f8fc5bc097c5e2b

Also i have a many software problem like Crashing safari and iTunes. It can be a few times per day.

I really disappointed with my new Macbook.
I haven't any problem with old 2009 Macbook pro with Snow Leopard but Mountain Lion is not working well.

 

[krravi]

Hello All,
I am a very new people on your forum but a few weeks ago i bought a new macbook pro retina with samsung panel.

I haven't ghosting effect on my macbook but i have a new and really bad problem.
I try to found a some information on Russians forums but nobody can help me with it.

I can see an artifacts in the form of flashing pixels on all display.
It occurs in 20-30 minutes after the start of work.
Today i try to test it on game Dirt 2 and i can see defects after 2 minutes after start. So i think it can be reason with Geforce 650 but when i back to desktop and use HD 4000 i still see a problem.

This is best seen on a black screen with high backlight.
When i try to connect TV via HDMI i can't see any problem in my TV.

So i really don't know what could be the reason.

I attached the video with issue to video hosting
http://vimple.ru/579f880e8b7045e09f8fc5bc097c5e2b

Also i have a many software problem like Crashing safari and iTunes. It can be a few times per day.

I really disappointed with my new Macbook.
I haven't any problem with old 2009 Macbook pro with Snow Leopard but Mountain Lion is not working well.

Considering the number of issues you are having, looks like a software issue.

I would reinstall from scratch to cure the other crashes and see if it also fixes the LCD issue. If that fails, then its back to Apple.

 

[kirillo]

But i have an Artifacts on Recovery Mode too

 

[duervo]

No display issues when you have the video going to an external monitor tells me it's a problem with that Samsung display. You've used process of elimination to get to that determination.

I would bring it in and have them replace the system or display.

The crashing issues could be a completely separate thing, but I would get the display issue resolved first, and then start looking at fixing the other things if they still happen.

 

[Queen6]

Speak with Apple, i would in general say that you need to resolve the underlying software issues, however as the "artefacts" are present in recovery mode it implies a fault at a lower level, potentially operating system or hardware.

As dealing with Apple may be difficult, i would ensure that the MBP has adequate airflow, is not getting too hot Bresink`s Temperature Monitor is very good at monitoring temperature. Reinstalling OS X may be an option, or easier, download OS X 10.8.2 Combo from Apple as this will have all the latest updates to the GPU`s and may rectify the issue. It`s a no cost remedy, barring your time. if it`s hardware related only Apple can resolve the problem unfortunately.