New purchased films not showing on iPad pro?

Discussion in 'iPad' started by Marco123, Dec 28, 2015.

  1. Marco123 macrumors 6502a

    Joined:
    Jun 14, 2012
    #1
    I purchased the Star Wars Collection this morning on my iPhone but they are not showing up on my iPad pro video app.
    They show as purchased on iTunes and available to download but I prefer to play them from the cloud.
    Every other film is showing, just not the new ones.
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    @Marco123 Settings > videos > make sure show iTunes purchases is on
     
  3. Marco123 thread starter macrumors 6502a

    Joined:
    Jun 14, 2012
    #3
    Thanks, I have that turned on and it's showing all of my filmed, just not the Star Wars collection I purchased earlier.
    If this a a case of waiting, I'm just surprised that it's taking an afternoon to do this.
     
  4. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #4
    Are you sure you bought the movies with the same Apple ID? Should appear in your list of purchases instantly.
     
  5. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #5
    The op did say there in his purchased list but not iCloud.
     
  6. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #6
    Right. They should be the same thing if they're all purchased with the same AppleID. I'm not ruling out other causes, but not being available via Movies In The Cloud for a certain AppleID could be a symptom of buying under a different ID (thus still listed on iTunes in Purchases).
     
  7. kazmac macrumors 601

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    in a Shaw Brothers wu xia
    #7

    xraydoc has a good point. I've purchased all on the same Apple id and all the movies are available in the cloud for each Mac or device I have (if I haven't downloaded them already.)

    The only other thing I think of if you purchased these under the same Apple id is if these films are accidentally "hidden" now (if you clicked on the little x icon on the upper left of each film this would "hide" the purchase.). You can "unhide" purchases by going into your iTunes account information and selecting Manage Hidden Purchases (or something similar.) Probably not the case, but it's worth a shot. (I've done this more times than I like to think about.)
     

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