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Lopho

macrumors newbie
Original poster
Nov 5, 2013
6
0
Hey guys,
today I recived my new rMBP (not refurbished as it came in the original packaging with foil around it) and I've immediately noticed that the screen was covered with fingerprints. Now, is that normal? Don't like that...
 
Did you buy from Apple or a 3rd party?

Also foil? I've never bought a mac that came wrapped in foil :confused:

Obviously not normal at all, every mac I've bought has had significant plastic wrapping that doesn't allow for the machine to be touched without it being painfully obvious (the tabs tear/don't stick back together again etc)
 
With foil I actually meant the plastic wrapping around the box and yes it came from 3rd party but looks 100 % original...
 
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As Schtumple said, the rMBP itself should have been tightly wrapped in a plastic skin with multiple sticky tabs. Also, there should be a sticker seal that has to be broken to unwrap the unit. The exterior box could be re-shrink wrapped to match the original, but it's unlikely the rMBP itself could be re-packaged to match the original Apple wrapping.
 
Was the sticker on the plastic sleeve encasing the computer torn?

If not, someone at the factory probably just did a sloppy job are cleaning it before packaging it up.
 
no diffrences...

But I will probably just return it. thx so far!

Return it because it has fingerprints? Don't be ridiculous please, if its perfect without any physical defects there is no need to return it.

Gosh there are some of us here like myself awaiting our 3rd replacement because we can't get one that doesn't have a cat piss yellow screen and there are people returning them for fingerprint smudges when everything else works? I'd kill to get your machine if that is the only problem.
 
its not the fingerprints but the fact that the fingerprints mean the machine has been messed with when its supposed to be brand new

But messed with in such a way that it compromises the machine's performance?
 
I can kind of understand how the OP feels. My first 2012 15" rMBP came with a nose hair on the trackpad. It didn't affect the performance of the machine, but it definitely wasn't a nice thing to see upon opening it.

The battery in that computer was faulty so I got a replacement which luckily didn't have any nose hairs!
 
I can kind of understand how the OP feels. My first 2012 15" rMBP came with a nose hair on the trackpad. It didn't affect the performance of the machine, but it definitely wasn't a nice thing to see upon opening it.

The battery in that computer was faulty so I got a replacement which luckily didn't have any nose hairs!

No nose hairs included with your replacement??? Aww Man!!!
 
I can kind of understand how the OP feels. My first 2012 15" rMBP came with a nose hair on the trackpad. It didn't affect the performance of the machine, but it definitely wasn't a nice thing to see upon opening it.

The battery in that computer was faulty so I got a replacement which luckily didn't have any nose hairs!

I don't even want to guess how you know it was a nose hair and not some other type of hair.
 
I don't even want to guess how you know it was a nose hair and not some other type of hair.

It just had that special something that made me think it couldn't have come from anywhere else. I recorded an unboxing of it so it is well documented!
 
Not your money dude.

In fairness, when a person posts about something on an internet forum, it's pretty much expected that people will respond to all aspects of the topic—especially when the original question posed on the subject has an obvious answer. (In this case, the only question was whether it's normal to have fingerprints on the screen—and obviously, the answer to that is no.)
 
DO not return your machine until you've checked the active status of applecare/warranty on apple.com. If your machine's applecare was activated on the day you purchased it, then it's fine! If not, return it! Simple.
 
DO not return your machine until you've checked the active status of applecare/warranty on apple.com. If your machine's applecare was activated on the day you purchased it, then it's fine! If not, return it! Simple.

I think you've missed the point. The OP is worried he didn't get a squeaky clean, brand new computer, but paid the squeaky clean, brand new price. Whether the warranty is intact is irrelevant.
 
Thx for sharing your opinions but whatever... I don't pay so much money for a rMBP with an iPad sample like screen.
 
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