New rMBP Came with Fingerprints on Screen

Discussion in 'MacBook Pro' started by Lopho, Nov 22, 2013.

  1. Lopho macrumors newbie

    Joined:
    Nov 5, 2013
    #1
    Hey guys,
    today I recived my new rMBP (not refurbished as it came in the original packaging with foil around it) and I've immediately noticed that the screen was covered with fingerprints. Now, is that normal? Don't like that...
     
  2. Schtumple macrumors 601

    Schtumple

    Joined:
    Jun 13, 2007
    Location:
    benkadams.com
    #2
    Did you buy from Apple or a 3rd party?

    Also foil? I've never bought a mac that came wrapped in foil :confused:

    Obviously not normal at all, every mac I've bought has had significant plastic wrapping that doesn't allow for the machine to be touched without it being painfully obvious (the tabs tear/don't stick back together again etc)
     
  3. Lopho, Nov 22, 2013
    Last edited: Nov 23, 2013

    Lopho thread starter macrumors newbie

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    Nov 5, 2013
    #3
    With foil I actually meant the plastic wrapping around the box and yes it came from 3rd party but looks 100 % original...
     
  4. racer1441 macrumors 68000

    Joined:
    Jul 3, 2009
    #4
    Then yes, it's possible someone fondled your machine.
     
  5. drambuie macrumors 6502a

    Joined:
    Feb 16, 2010
    #5
    As Schtumple said, the rMBP itself should have been tightly wrapped in a plastic skin with multiple sticky tabs. Also, there should be a sticker seal that has to be broken to unwrap the unit. The exterior box could be re-shrink wrapped to match the original, but it's unlikely the rMBP itself could be re-packaged to match the original Apple wrapping.
     
  6. fskywalker macrumors 65816

    fskywalker

    Joined:
    Nov 6, 2009
    #6
    Check the battery cycles, that may help to know if it is used or not
     
  7. FastEddiebags macrumors 6502

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    Jun 1, 2012
    Location:
    NJ
    #7
    Fingerprints? Thats not even a worthy problem to post about. Wipe them off. Problem solved.
     
  8. byuister macrumors member

    Joined:
    Oct 28, 2013
    #8
    Could possibly be QA, although I've actually never heard of this happening before...

    Here's an unboxing of the rMBP: http://www.youtube.com/watch?v=bwo8zHwg4P0

    If you see any differences, you might want to be worried.
     
  9. Beezy253 macrumors 6502

    Joined:
    Sep 19, 2013
    Location:
    Tacoma, WA
    #9
    Was the sticker on the plastic sleeve encasing the computer torn?

    If not, someone at the factory probably just did a sloppy job are cleaning it before packaging it up.
     
  10. intothepolis macrumors regular

    Joined:
    Jul 14, 2012
    Location:
    Pandora
    #10
    I know I might get crap for this but if it were me I'd return it. That's not how a brand new computer should come.
     
  11. Lopho thread starter macrumors newbie

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    Nov 5, 2013
    #11
    no diffrences...

    But I will probably just return it. thx so far!
     
  12. Ccrew macrumors 68020

    Joined:
    Feb 28, 2011
    #12
    For fingerprints? Really?:rolleyes::rolleyes::rolleyes:
     
  13. Quu macrumors 68020

    Quu

    Joined:
    Apr 2, 2007
    #13
    Return it because it has fingerprints? Don't be ridiculous please, if its perfect without any physical defects there is no need to return it.

    Gosh there are some of us here like myself awaiting our 3rd replacement because we can't get one that doesn't have a cat piss yellow screen and there are people returning them for fingerprint smudges when everything else works? I'd kill to get your machine if that is the only problem.
     
  14. jondunford macrumors 6502

    jondunford

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    Oct 22, 2013
    Location:
    Going for a poo Moderator
    #14
    its not the fingerprints but the fact that the fingerprints mean the machine has been messed with when its supposed to be brand new
     
  15. Fzang macrumors 65816

    Fzang

    Joined:
    Jun 15, 2013
    #15
    But messed with in such a way that it compromises the machine's performance?
     
  16. Acronyc macrumors 6502

    Joined:
    Jan 24, 2011
    #16
    I can kind of understand how the OP feels. My first 2012 15" rMBP came with a nose hair on the trackpad. It didn't affect the performance of the machine, but it definitely wasn't a nice thing to see upon opening it.

    The battery in that computer was faulty so I got a replacement which luckily didn't have any nose hairs!
     
  17. Beezy253 macrumors 6502

    Joined:
    Sep 19, 2013
    Location:
    Tacoma, WA
    #17
    No nose hairs included with your replacement??? Aww Man!!!
     
  18. john123 macrumors 68000

    john123

    Joined:
    Jul 20, 2001
    #18
    I don't even want to guess how you know it was a nose hair and not some other type of hair.
     
  19. Acronyc macrumors 6502

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    Jan 24, 2011
    #19
    It just had that special something that made me think it couldn't have come from anywhere else. I recorded an unboxing of it so it is well documented!
     
  20. tech4all macrumors 68040

    tech4all

    Joined:
    Jun 13, 2004
    Location:
    NorCal
    #20
    Not your money dude.

    Again, not your money. If I'm spending that much money, I want to be certain it's in perfect condition. :rolleyes::rolleyes::rolleyes:

    When you spend your own money and see fingerprints on it, then you do whatever it is you wanna do.
     
  21. john123 macrumors 68000

    john123

    Joined:
    Jul 20, 2001
    #21
    In fairness, when a person posts about something on an internet forum, it's pretty much expected that people will respond to all aspects of the topic—especially when the original question posed on the subject has an obvious answer. (In this case, the only question was whether it's normal to have fingerprints on the screen—and obviously, the answer to that is no.)
     
  22. IndoX macrumors regular

    Joined:
    Oct 12, 2011
    #22
    DO not return your machine until you've checked the active status of applecare/warranty on apple.com. If your machine's applecare was activated on the day you purchased it, then it's fine! If not, return it! Simple.
     
  23. john123 macrumors 68000

    john123

    Joined:
    Jul 20, 2001
    #23
    I think you've missed the point. The OP is worried he didn't get a squeaky clean, brand new computer, but paid the squeaky clean, brand new price. Whether the warranty is intact is irrelevant.
     
  24. Ryan1524 macrumors 65816

    Ryan1524

    Joined:
    Apr 9, 2003
    Location:
    Canada GTA
    #24
    I'd love to see what happens when life really disappoints you.
     
  25. Lopho, Nov 23, 2013
    Last edited: Nov 23, 2013

    Lopho thread starter macrumors newbie

    Joined:
    Nov 5, 2013
    #25
    Thx for sharing your opinions but whatever... I don't pay so much money for a rMBP with an iPad sample like screen.
     

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