New rMBP showing some slight issues - should I be concerned?

Discussion in 'MacBook Pro' started by md221767, May 1, 2014.

  1. md221767 macrumors newbie

    Joined:
    May 1, 2014
    #1
    Apple sent me a replacement rMBP due to my old one breaking, but this new one has a few things wrong with it that I've noticed:

    -On the bottom casing there is a tiny dent/dimple about 1/2 - 1mm in diameter
    -On the screen in the upper left corner there is a line about one inch long running from side to side of the corner. The best way I can describe it is that it looks like someone put a giant piece of firm plastic on top of the entire screen and that one of the corners got bent back and then was reattached

    Both of these issues are so minor that I don't care that they're there, but should I be concerned for warranty purposes? I emailed the rep noting the issues, but do you think I will face issues with repairs in the future?

    Any advice is appreciated, thanks!

    Edit: I've only had the rMBP for 2 days if that is relevant!
     
  2. Hieveryone macrumors 68020

    Joined:
    Apr 11, 2014
    #2
    No I don't think it will be a problem. Those issues sound way too minor to pose any real problems down the line. .5 millimeters? Come on man the Genius would have to have 20/20 iSight to see that! :apple::)
     
  3. md221767 thread starter macrumors newbie

    Joined:
    May 1, 2014
    #3
    Sorry I meant cm but not that much of a difference lol. I had heard that repair centers are required to use a tool to spot any dents or damage and I only live near authorized repair centers so I just want to be sure they won't refuse me warranty service over it
     
  4. Barney63 macrumors 6502a

    Barney63

    Joined:
    Jan 9, 2014
    Location:
    Bolton, UK.
    #4
    If it is meant to be new I would return it, it shouldn't have faults and if there is a dent in it they may say something is due to accidental damage.
    I think they have, they managed to read the serial number on the back of my iPhone 5 with their bare eyes. lol

    Barney
     
  5. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #5
    I agree.... even if you intend to keep it I would inform Apple that it arrived with this dent. Otherwise if you have an issue further down the line, they may refuse to repair/replace stating that the dent was caused by you, and therefore accidental damage.
     

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