New SE has 12 minutes on lifetime "call time"

Discussion in 'iPhone' started by phositadc, Apr 2, 2016.

  1. phositadc macrumors 6502

    Joined:
    Dec 9, 2012
    #1
    Never made a call. In settings -> cellular, there is 12 minutes on both the "current period" and "lifetime" call timer.

    Normal for new iPhones? Or should it be 0 if you've never made a call?
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
  3. sawah macrumors 6502a

    sawah

    Joined:
    Sep 13, 2010
    #3
    Mine has ten hours. I didn't restore from backup but I did sign into iCloud so not sure if that's why.
     
  4. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #4
    I didn't set up my new iPhone 6s Plus as new so I don't know.
     
  5. phositadc thread starter macrumors 6502

    Joined:
    Dec 9, 2012
    #5
    Nope, setup as new. So should it have zero or is a few minutes normal?

    Also, if this is the timer for this phone, even restoring from backup shouldn't put time on the call clock should it?
     
  6. mrochester macrumors 65816

    Joined:
    Feb 8, 2009
    #6
    I set my SE up as new yet it has 20 hours of call time. It must come from your iCloud account.
     
  7. Jimmy James macrumors 68040

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    Oct 26, 2008
    #7
    My 6 had 8 hours. It was as flawless as a phone gets.
     
  8. phositadc thread starter macrumors 6502

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    Dec 9, 2012
  9. e93to macrumors 6502a

    e93to

    Joined:
    Jan 23, 2015
    Location:
    Toronto
    #9
    I'm sure call time is stored in iCloud. When I set up my iPhone as new, my entire call history was downloaded onto my phone. So it makes sense call time is downloaded along with call history.
     
  10. 12vElectronics macrumors 68040

    12vElectronics

    Joined:
    Jul 19, 2013
    Location:
    California
    #10
    Weird that it would upload call time on a new phone. It's like going from an old car to a new car and ticking the miles on the new car.. Doesn't make sense
     
  11. spoa94 macrumors 6502a

    spoa94

    Joined:
    Oct 12, 2011
    Location:
    New Orleans, LA
    #11
    Incorrect. The lifetime call history is unique to every phone, and not an iCloud thing. It is normal for people to receive phones with existing call times because those phones may have gone through some additional random testing. If you reset your phone, purge it completely and do not sign into iCloud and you will still see that lifetime call time. The majority of phones should have 0 call time but some will not.

    For example, you can immediately check to see if you are receiving a new or refurbished phone when getting a broken one replaced by Apple by checking the lifetime call history. That is the only surefire way of telling how old the phone is because that number can never be reset.
     
  12. cableguy84 macrumors 6502a

    cableguy84

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    Sep 7, 2015
    Location:
    Essex
    #12
    Sounds like a Foxconn worker made an emergency call on your phone
     
  13. Kobbr macrumors regular

    Joined:
    Apr 3, 2016
    #13

    No, you're wrong. The lifetime will reset.

    I restored my phone last week as new and my call time is 45min. I bought the phone in October. No way I've only been on the phone for 45min since then.
     
  14. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

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    Denmark
  15. e93to macrumors 6502a

    e93to

    Joined:
    Jan 23, 2015
    Location:
    Toronto
    #15
    I wiped my phone at the end of December, and set it up as new. The "lifetime" call time on my phone is 15 hours... I did a rough calculation, and I used approximately 330 minutes (5.5 hours) since December 26. Even if I underestimated all the calls under a minute, there is no way they add up to extra 10 hours.

    I think call time is calculated by using call history from Phone>Recents. I have call history going back to October 10. I am sure they add up to extra 10 hours. However, the "lifetime" call time should be WAY more than that. I got my phone in March of 2015. And since then, I've had at least ten hour-long phone conversations with my gf.

    Since I don't want to clear my call history... can somebody volunteer to wipe call history to see if that affects call time in any way? :p
     
  16. dave006, Apr 3, 2016
    Last edited: Apr 3, 2016

    dave006 macrumors 68020

    Joined:
    Jul 3, 2008
    #16
    Clearing recent calls does not change the currently call period or the Lifetime counters.

    Also, Current Period is since you last "Reset Statistics" under Settings > Cellular ( scroll all the way down to get to Reset ). So it may match your Lifetime or be shorter depending on your usage of the Reset.

    Dave
     
  17. spoa94 macrumors 6502a

    spoa94

    Joined:
    Oct 12, 2011
    Location:
    New Orleans, LA
    #17
    My source on this is several Apple Geniuses so believe me or not. Wiping your phone will not affect lifetime call history.
     
  18. TheIntruder macrumors 6502a

    TheIntruder

    Joined:
    Jul 2, 2008
    #18
    Empirical evidence says otherwise.

    Both my 5 and 6 plus were wiped after being swapped from a family member, and both counters were reset.

    Wherever the figure is stored, it can be reset and is not a tamper-resistant counter like an odometer.
     
  19. drewaz macrumors regular

    Joined:
    Dec 4, 2012
    #19
    I just wiped and restored my 5S to complete the AT&T unlocking process and the call time for 'lifetime' and 'current period' both reset to 1 day, 0 hours
     
  20. Mildredop macrumors 68020

    Joined:
    Oct 14, 2013
    #20
    That means nothing without you also declaring what the call time was before you did the reset.
     
  21. sawah macrumors 6502a

    sawah

    Joined:
    Sep 13, 2010
    #21
    I know my phone is brand new and I know I haven't talked on it for ten hours so there must be some reason I have 10 hours of call time.
     
  22. drewaz macrumors regular

    Joined:
    Dec 4, 2012
    #22
    gotcha. This was the first time I had wiped the phone after 1.5 years of use so although I didn't look until I saw this thread, I'm sure it was much more than 1 day 0 hours.
     
  23. e93to macrumors 6502a

    e93to

    Joined:
    Jan 23, 2015
    Location:
    Toronto
    #23
    For those with new iPhones... try this:

    When setting up the your new iPhone, do not log in with your iCloud account initially. Just skip it during the set-up screen. Then, head to Settings>Cellular to check call time. Then reset your phone, and log in with your iCloud account during set-up screen. Again, go to Settings>Cellular to check call time.

    If call time is 0 minutes without iCloud sign-in AND call time is anything but 0 with iCloud signed in, then it really is stored on iCloud, and downloaded onto devices.

    If there is call time without iCloud sign-in, then, well, I don't know what to say... Maybe it's downloaded from carrier's server....?
     
  24. aces99 macrumors 6502

    aces99

    Joined:
    Apr 18, 2014
    Location:
    Canada
    #24
    I just checked my new iPhone SE and I set up from iCloud backup and my call time is set to zero for current period & lifetime.
     

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