always always always sign out of iCloud, iMessage, FaceTime and any other services on a device BEFORE wiping it. Don't think there's much you can do, unless you contact Apple support.
I contacted apple and they are stumped. They said both devices (which I gave serials for) are logged into someone else's icloud not mine and they have no clue why they are appearing for me??
I contacted apple and they are stumped. They said both devices (which I gave serials for) are logged into someone else's icloud not mine and they have no clue why they are appearing for me??