Unlocking for Domestic Usage
Sprint will unlock a device from Sprint's network under the following circumstances:
• The device is Domestic SIM Unlock capable
• The device must be or have been active on the Sprint network for a minimum of 50 days
• Any associated Service Agreement, Installment Billing Agreement, or Lease Agreement has been fulfilled including payment in full of any applicable early termination fees or end-of-lease purchase options. Because leased devices are not owned by the user, the end of lease purchase option must be exercised and paid in full before the Domestic SIM unlock is completed.
• The associated account is in good standing
• The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
For domestic SIM unlockable ("DSU") devices launched after February 2015, Sprint will automatically unlock the device when it becomes eligible. Please note that a domestic SIM unlock will also enable your device to be used internationally using a foreign carrier's SIM card.
For inactive devices, customers must contact Sprint Customer Care to request that their DSU-capable device be unlocked and may have to take steps to perform an over-the-air update to ensure the unlock programming has been relayed to the device. Additional validation may be required to ensure eligibility.
Sprint makes no guaranty that an unlocked device will work on another carrier's network. Whether another carrier will accept and activate a device is subject to that carrier's policies and capabilities. Additionally, Sprint devices which the owner has attempted to reprogram or activate on another carrier's network or otherwise altered from its initial programming or settings may not be able to be reactivated on the Sprint network.
