I have just bought a 17inch iMac after browsing this site for the last six months and am a bit disappointed. After coming from the Windows world I was expecting this sublime experience that everyone seems to eulogise about on here. Anyway, my story... I switched the mac on and went through the setup. I couldn't get the airport going on my 802.11b network at home but thought no big deal as it is going to be connected by cable. What did shock me was the inability to try different settings in the setup process, it basically asked for some simple settings and then came back with an error. To mess with the security settings and the rest you had to start over actually inside os x, not exactly a great start. Later that day photo booth froze with the beachball but the rest of the computer was ok. I couldn't get it to close and then the whole computer froze, only pulling the plug helped. Over the next few days front row either doesn't start until after a reboot or it randomly quits when playing something. I asked on here and apparently I am not on my own with these problems. To top it off I tried to register my Applecare and the website says it has no record of my agreement. Although all these problems are relatively minor they have given me a very bad impression of Apple. I have ordered another 1gig of ram but now won't be able to install that until I am sure the computer is stable. Having come from Windows this is bad to me, I have never seen a blue screen of death or experienced a crash in a couple of years on any of my 3 pc's, and that is on widely different hardware. To have multiple problems in a week on a closed system mac running only factory installed software is frankly pathetic. I am no mac hater or Windows lover, I like Unix the best. I want this mac to be good so I can upgrade my laptop to an apple one with the santa rosa chipset next year. The actual hardware is well designed and the whole system is very promising, I'm just sad the software isn't stable.