No they wouldn't care, because one person is not gonna break apple so get over it.
Their prissy little elitist attitudes are going to cause major problems for Apple in the future, though. I was mad enough at the snot-nosed punk "Oh well, you should've backed it up, sucks for you!" attitude of the Apple tech when HD crashed in my Powerbook G4 I almost didn't come back to Apple.
He completely ignored my explanation that my backup drive had crashed a month before, and I hadn't had a chance to replace it.
Was it my bad that I lost a bunch of data? Sure it was. Was I upset, and would I have appreciated a little sympathy before he turned his back and started helping some other customer? Sure I would have.
One of the things that keeps people coming back to Apple is their customer service. And if they keep employing a bunch of elitist little brats in their stores, they are going to start losing business, and they'll deserve it.
As far as the OP, yes, he is coming off a little trollish. But keep in mind, he's just made a major "computer lifestyle" change, and spent a couple thousand dollars on a shiny new laptop. He expects things to just work without having any issues--that's Apple's whole draw, isn't it?
It might be helpful to him to sign up for one of the Mac demos they do at the Apple store. That way, he can get a tour of all the software, and maybe even solve some minor issues like these.
I know they seem daunting at first, but just realize that these are not little issues. Macs no longer have the compatibility issues of yesteryear.
And if you really can't get used to the OS, there's always the option to install Windows on your machine. Just FYI, you don't have to buy a separate computer to run windows.
My advice for the future would be:
1. Do not flip out. You can get a ton of help on here by calming asking questions and waiting (often) just a few minutes for helpful replies. Switching an operating system is a big deal. It does not sound like you are comfortable with the computer, so watch some of the tutorials or even go to the in person ones at the Apple store.
2. Do not ask any employees at the Apple Store for help with any software issue. I do not know if it is their training or another agenda, but they often do not understand customer needs and issues.
Just stay calm, realize you will run into roadblocks, and that you will very likely be able to solve them...
What training? Seems to me they hire a lot of marginally computer-literate "trendy" looking fools who are "experienced" Apple fans in that they bought an iPod with their employee discount, and are thinking about maybe possibly getting an iMac.
Some of the Genius bar guys are barely better, but on the whole the Genius Bar folks seem to know what they're talking about.
Again, I think the OP would benefit from a software training session.
