New to Mac and forum, is it me?

Discussion in 'MacBook Pro' started by justin44, Mar 17, 2018.

  1. justin44 macrumors newbie

    Joined:
    Mar 17, 2018
    #1
    ok, firstly hello, I’m looking for a little help. I bought my first MacBook Pro 15 a few weeks ago, but I’ve started seeing a problem. As I’m new to Mac it might be something I am doing, it seems to lock up? The curser arrow still moves with track pad or a connected mouse but I can’t click to start, select, shut or open anything.

    Any ideas?

    Justin.
     
  2. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    Is your Mac new, or did you purchase a used or refurbished?
    Do you what year, or which specific model you have?
     
  3. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #3
    And also, what version of macOS is it running?
     
  4. mikzn macrumors 6502a

    mikzn

    Joined:
    Sep 2, 2013
    Location:
    Vancouver
    #4
    first place you might check is the preferences and make sure you did not turn off any point and click options? check the trackpad and mouse prefs

    Also this can be different in OS versions and different hardware as mentioned above.
     
  5. MC6800 macrumors 6502

    Joined:
    Jun 29, 2016
    #5
    I've had that happen when my wireless Logitech mouse got confused and thought its left button was always pressed. I believe taking its battery out for a moment fixed it.
     
  6. davidmartindale macrumors regular

    davidmartindale

    Joined:
    Jan 28, 2011
    Location:
    PNW, USA
    #6
    As DeltaMac stated some specifics on the Mac model might be helpful. Do you feel a "click" when pressing on the trackpad to select an item?
     
  7. justin44 thread starter macrumors newbie

    Joined:
    Mar 17, 2018
    #7
    Sorry thanks for the help, it’s a brand new MacBook Pro 15 with touch bar bought 6 weeks again, running what ever the newest software is, does that help? Sorry I just turn my laptop on and use it when it goes wrong I’m stuck.

    When it happens everything looks and feels as it should, touch pad feels 100% clicks and arrows moves as it should but the click doesn’t do anything.

    I think it’ll be a trip to Genius Bar.
     
  8. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #8
    Have you installed any third party software recently?
     
  9. justin44 thread starter macrumors newbie

    Joined:
    Mar 17, 2018
    #9
    Spec? But I’m not sure if that before or flyer I noticed the problem?
     
  10. jerryk macrumors 601

    Joined:
    Nov 3, 2011
    Location:
    SF Bay Area
    #10
    Uninstall any thing new. Apps can cause this sort of issue.
     

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