New to mac. Hanging apps

Discussion in 'Mac Basics and Help' started by moorzee, Jan 28, 2010.

  1. moorzee macrumors newbie

    Joined:
    Jan 27, 2010
    #1
    Howdo folks

    Bought an iMac the other day. Been a PC man since back in the day. The mac looks the bollox and I am slowly getting used to having one mouse button. My issue is apps that hang.

    I imported my photos from external HD(which needs formatting for mac) into iPhoto and this hung every time I opened it, cursor was a circle with spectrum colours spinning around.

    Copied photos onto machine and iPhoto ran more smoothly. However, I'm slightly concerned at the amount of times I've had to click "force quit" in the first week of mac ownership. Is this a regular "feature" in ownership of one of these? I never had to "end task" this much in my sweaty ancient PC that was on it's arse!

    Cheers
     
  2. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #2
    That's known as the "spinning beachball".

    No, it should not be. I rarely have to force quit, and when I do, it's a Microsoft application! There's something wrong. How much RAM do you have?
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    Look at his signature.
     
  4. pmkoch macrumors regular

    Joined:
    Oct 18, 2009
    #4
    I have had to "Force Quit" maybe 5 times in the year and a half I have owned my computer. Something is definitely not right. Is it one application in particular or what? Give us more details of what all you are doing at the time, how many applications you have open, which applications they are, etc.
     
  5. Cboss macrumors 6502

    Joined:
    Dec 11, 2008
    Location:
    Colorado
    #5
    If your having slowdowns with iPhoto, it could be because it is going through all of your pictures and finding "Faces" and "Places" information. This should be finished fairly quickly unless you have GBs and GBs of photos. If it's happening in all apps then that's a different problem...
     
  6. moorzee thread starter macrumors newbie

    Joined:
    Jan 27, 2010
    #6
    Thanks for the replies.

    It has happened a couple of times on different apps, iTunes for instance, the icon just sat there bouncing in the dock at the bottom of the monitor and never shown the application screen. I photo did the same again earlier on this evening as I described earlier, the beachball thing for approx 3 mins so I forced quit.

    I've had the machine a week so shouldn't be giving me jip already surely????????
     
  7. tonyburkhart macrumors regular

    tonyburkhart

    Joined:
    Jan 24, 2010
    Location:
    Ohio
    #7
    If it's new and under warranty, take it back to the Apple store and have them check it out.

    What programs have you installed since you got it?
     
  8. CylonGlitch macrumors 68030

    CylonGlitch

    Joined:
    Jul 7, 2009
    Location:
    SoCal
    #8
    How many photos are we talking about here? 10's, 100's, 1000's? The more you have the longer it will take. Same thing with the external drive, that may slow things down as well. It does sounds like maybe the internal hard drive isn't quite right because it shouldn't hang that long.
     
  9. DewGuy1999 macrumors 68040

    DewGuy1999

    Joined:
    Jan 25, 2009
  10. moorzee thread starter macrumors newbie

    Joined:
    Jan 27, 2010
    #10
    A couple of thousand, all on the internal HD now as I pulled them off the external because I reckoned that may have been a contributing factor.
     
  11. winconvert7 macrumors newbie

    Joined:
    Jan 29, 2010
    Location:
    Monte Cristo
    #11
    And that would explain it. The "Faces" feature always caused a lot of problems for me when I was importing a bunch of pictures. Also, make sure you are importing pictures only. I accidently had a few small videos and rather than getting an error message, iPhoto just hung up on me.
     
  12. moorzee thread starter macrumors newbie

    Joined:
    Jan 27, 2010
    #12
    Hiya again

    Just bought iWork 08 and am unable to open Numbers08 templates. App crashes when try to open template. Is this my mac or what do you think?

    Ta.
     
  13. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #13
    Did you get the computer from a mail-order catalog? Did they give you free RAM with it, too?

    I've been out of the tech support business for a few years, but my experience as a bench tech was that the "free" RAM they give you is "insanely cheap RAM," which in turn means "unreliable RAM." My experience with bad RAM was that it was the free RAM that people got from these companies--very rarely Apple RAM or other third-party RAM the people installed themselves.

    Bad RAM can easily cause application crashes like this. You should get this checked out, as it can also corrupt data on your hard drive as it's going through the RAM.
     
  14. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #14
    With regards to iWork '08, before you try using it make sure that you run software updates to take Keynote, Numbers, and Pages to their most recent revisions. You really should have bought iWork '09, its $79, instead of '08. Maybe you can get a refund and buy the newer iWork suite?
     
  15. CylonGlitch macrumors 68030

    CylonGlitch

    Joined:
    Jul 7, 2009
    Location:
    SoCal
    #15
    If you search the web you can find iWork '09 for around $45. Just make sure you get the full retail version. :D
     
  16. moorzee thread starter macrumors newbie

    Joined:
    Jan 27, 2010
    #16
    The "software update" option on the apple logo in top left of menu bar sorted the problem. I bought 08 as it was only £40 as opposed to £80. Only for kids to do homework so shouldn't be that much of an issue.

    The software states it is office compatible, how true is this as the kids school are PC?

    Thanks for the help.
     
  17. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #17
    So you are saying updating the software fixed it.

    By the way, there are more than 1 mouse buttons. Ever heard of multi touch?
     
  18. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #18
    You should be able to open files from the Windows version of Word, Excel, etc. with no problem (well, unless they are .docx and .xlsx format, then you need the converter installed)

    From iWorks apps, select SaveAs and pick a Word/Excel format. Those files should open in the Windows versions.
     
  19. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #19
    Actually you want to choose the Export option from the File menu, rather than the Save As... selection. Save As... in Pages/Numbers/Keynote '08 just allows you to change where the file will be saved or whether it will be saved as an '06 or '05-compatible file.
     
  20. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #20
    Thanks for the correction. I barely used iWork, and was going on my experience with AppleWorks.
     

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