New to Mac - Why can't I log on to Steam!?!

Discussion in 'Mac and PC Games' started by jk6959, Mar 8, 2011.

  1. jk6959 macrumors newbie

    Jul 11, 2009
    My new MBP has arrived today and first thing looked to install Steam so I could run some games like TF2 / L4D from my account.

    I've tried logging on many times and I keep getting

    Login to steam failed. Either the specified account does not exist or the password was wrong. Please check your username and password and try again.

    I've tried again many times.
    I've booted my Win7 laptop where I originally had Steam and can logon without a single problem
    I've reset my password and tried again on the macbook
    I have tried every username and password combination possible

    I'm scratching my brains out here - I've got a large steam collection and will not re-purchase this again. Can anyone advise how this can be sorted?

    Just to clarify - my account is not hijacked, I can access it fine from my windows laptop running next to me.
  2. neko girl macrumors 6502a

    neko girl

    Jan 20, 2011
    @jk6959, before logging into Steam, update the client. The download from the Steam website is very old and an update is necessary for it to function..
  3. jk6959 thread starter macrumors newbie

    Jul 11, 2009
    sorry I omitted to mention this is updated as well.
  4. jk6959 thread starter macrumors newbie

    Jul 11, 2009
    Edit: Sixth time's the charm, finally logged into Steam. Please count this as closed.
  5. Durandal02 macrumors member

    Apr 19, 2010
    It looks like this issue...

    *takes off glasses*

    ...has lost its steam
  6. kaltsasa macrumors 6502a

    Jan 9, 2002
    Kellogg IA
    It should be noted that peergardian (or apps using peerguardian such as TransmissionBT) have interfered with Steam on OS X in the past. Probably not the case here, but people have had issues in the past.
  7. Littleodie914 macrumors 68000


    Jun 9, 2004
    Rochester, NY

    (This sentence exists for the sole purpose of providing life to the previous.)
  8. Tonepoet macrumors regular

    Nov 11, 2010
    The Retrieve A Lost Account button always worked for me when I lost my password. Click it, choose "I don't know my account name" and see if you have a retail package with a product code on it maybe? You probably need access to your old email though...

    Maybe it's case sensitive or something...

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