New user in the mac book pro? Help!!!

Discussion in 'MacBook Pro' started by Enea, Jun 5, 2012.

  1. Enea, Jun 5, 2012
    Last edited: Jun 5, 2012

    Enea macrumors newbie

    Apr 7, 2010
    Dear Users,

    when I opened my mac book pro today I found apart fro me (I am the administrator and no body has had in hands this laptop) there is another user with name and surname.
    How could that happen?
    I must add that the computer was protected with a password which showed immediately after switching the computer on...
    Is it a hacker?
    I deleted his account as a whole from the computer at Settings-User and Groups- and on the left there were some +- and settings sign.
    I also called Apple, but they couldn't give any suggestion how and who was the hacker.
    How to restet the MacBokPro?
    What can I do more to protect my laptop and prevent future guests?

    Many thanks!!!
  2. chanyitian macrumors regular

    Jun 3, 2012
    is your laptop 100% brand new?
  3. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    That's what we need to know here...Did you buy your Pro new? Or (I'm guessing ) second hand.

    If it is second hand, don't worry, you can re-install lion in due course. First thing yo do:

    Open system preferences > sharing.

    Untick all shared resources.

    when you have done that, consider making a boot USB Lion install disk, instructions here:

    Backup any critical data, email addresses, etc, don't worry about purchased apps, they can be downloaded again.

    Post back if you want to proceed with a clean wipe / install of Lion.
  4. Enea thread starter macrumors newbie

    Apr 7, 2010
    New! Packed! From the store! :(
    Even the mail app wasn't set yet.
    Two weeks old only.
    No physical access by other people.


    I do not see any changes made on this computer.
    everything is as I have left, only the new account... which i deleted immediately without even opening it...

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