New user in the mac book pro? Help!!!

Enea

macrumors newbie
Original poster
Apr 7, 2010
11
0
Dear Users,

when I opened my mac book pro today I found apart fro me (I am the administrator and no body has had in hands this laptop) there is another user with name and surname.
How could that happen?
I must add that the computer was protected with a password which showed immediately after switching the computer on...
Is it a hacker?
I deleted his account as a whole from the computer at Settings-User and Groups- and on the left there were some +- and settings sign.
I also called Apple, but they couldn't give any suggestion how and who was the hacker.
How to restet the MacBokPro?
What can I do more to protect my laptop and prevent future guests?


Many thanks!!!
 
Last edited:

chanyitian

macrumors regular
Jun 3, 2012
115
0
Dear Users,

when I opened my mac book pro today I found apart fro me (I am the administrator and no body has had in hands this laptop) there is another user with name and surname.
How could that happen?
I must add that the computer was protected with a password which showed immediately after switching the computer on...
Is it a hacker?
I deleted his account as a whole from the computer at Settings-User and Groups- and on the left there were some +- and settings sign.
I also called Apple, but they couldn't give any suggestion how and who was the hacker.
How to restet the MacBokPro?
What can I do more to protect my laptop and prevent future guests?


Many thanks!!!
is your laptop 100% brand new?
 
Comment

Macman45

macrumors G5
Jul 29, 2011
13,199
133
Somewhere Back In The Long Ago
That's what we need to know here...Did you buy your Pro new? Or (I'm guessing ) second hand.

If it is second hand, don't worry, you can re-install lion in due course. First thing yo do:

Open system preferences > sharing.

Untick all shared resources.

when you have done that, consider making a boot USB Lion install disk, instructions here:

http://www.macrumors.com/2011/08/08/apple-releases-utility-to-create-lion-recovery-usb-key/


Backup any critical data, email addresses, etc, don't worry about purchased apps, they can be downloaded again.

Post back if you want to proceed with a clean wipe / install of Lion.
 
Comment

Enea

macrumors newbie
Original poster
Apr 7, 2010
11
0
New! Packed! From the store! :(
Even the mail app wasn't set yet.
Two weeks old only.
No physical access by other people.

----------

I do not see any changes made on this computer.
everything is as I have left, only the new account... which i deleted immediately without even opening it...
 
Comment
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