New Version MBP - Major Start Up Problems

Discussion in 'MacBook Pro' started by ncfcstar, Sep 25, 2010.

  1. ncfcstar macrumors member

    Joined:
    Aug 25, 2006
    Location:
    Near Ipswich, UK
    #1
    Hi Guys, wondering if you can help me with this.

    Over the past few days my MBP has been running slowly, and the beachball has been coming up a fair few times, something which I haven't seen in general use on there since I bought it in May.

    So obviously I was concerned with that, but thought it might be a problem with Firefox as it was mainly happening whilst browsing the internet. Obviously I was wrong, because I came to turn it on tonight and it is not starting up. The start up noise comes on, then the Apple logo but it just gets stuck on the screen with the spinning dial.

    I read that I should perhaps start it in Safe Mode, so I held down the shift key, and the little progress bar came up underneath the spinning dial but did nothing and the computer turned itself off. Now every time I turn the MBP on the Apple logo, spinning dial, and progress bar come up...which shouldn't happen, and then it turns itself off after a while.

    What should I do? It seems pretty serious to me, I could be wrong. The worst thing is I haven't backed it up in ages, and I'm concerned I might lose everything.

    Any help is much appreciated!
     
  2. ncfcstar thread starter macrumors member

    Joined:
    Aug 25, 2006
    Location:
    Near Ipswich, UK
    #3
  3. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #4
    As that MBP is still new (less than 366 days old, unless you would have had Apple Care), contact Apple and/or go to the next Apple Store or Authorised Repairshop.
     
  4. TopHatPlus macrumors 6502

    Joined:
    Aug 1, 2010
    Location:
    Southern Ontario
    #5
    this, do you have apple care? try that to apples got some great customer service
     
  5. ncfcstar thread starter macrumors member

    Joined:
    Aug 25, 2006
    Location:
    Near Ipswich, UK
    #6
    Yeah that was going to be my next step, I do have Apple Care as well. I managed to boot OSX from the install disc, and ran disk utility. It says my HDD needs formatting...now here is a really stupid question which i'm sure I already know the answer to.

    Is there any way that I can access my data on the HDD? Because I'm a complete idiot and haven't backed it up since May.
     
  6. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #7
    If you have another Mac with Firewire or a Windows PC with Firewire (+ MacDrive trial to read HFS+ formatted volumes): Target Disk Mode

    What does it say in Disk Utility under Partition Scheme and Format?

    Btw, you can also extract the HDD and put it in an enclosure for 2.5" S-ATA HDDs.
     
  7. ncfcstar thread starter macrumors member

    Joined:
    Aug 25, 2006
    Location:
    Near Ipswich, UK
    #8
    Thanks for the brilliant advice so far it's really appreciated. I've bought a FireWire 9pin to 6pin so I can use my old MacBook. In disk utility it says mac os extended (journaled) under format, the partition scheme is GUID partition table. Does any of this help?
     
  8. ncfcstar thread starter macrumors member

    Joined:
    Aug 25, 2006
    Location:
    Near Ipswich, UK
    #9
    New update as it has started letting me do a bit more on Disk Utility. I've managed to get it to start Repairing the HDD now but it still won't work...here is a copy of the info that is popping up:

    Checking Journaled HFS Plus Volume
    Checking extents overflow file
    Checking catolog file
    INCORRECT NUMBER OF THREAD RECORDS
    Checking multi-linked files.
    Checking catalog hierarchy
    INVALID VOLUME DIRECTORY COUNT
    (It should be 145125 instead of 145096)
    INVALID VOLUME FILE COUNT
    (It should be 509418 instead of 509257)
    Checking extented attributes file
    Checking volume bitmap
    Checking volume information
    Repairing volume
    Rechecking volume.

    Then it just loops through, and eventually it can't be repaired.

    Any thoughts?
     
  9. ncfcstar thread starter macrumors member

    Joined:
    Aug 25, 2006
    Location:
    Near Ipswich, UK
    #10
    Can anyone help? I managed to get it loading last night, but once the system had booted it just went to a blue screen with the cursor. My keyboard actually lit up as well.
     

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