New Voicemails Hidden

[Grumpus]

I recently "upgraded" my iPhone 13 Mini from iOS 18.7.3 to iOS 26.3. Now I'm finding that when I receive a new voicemail, a notification is displayed on the lock screen but the new voicemail doesn't appear in the phone app. I have to reboot the phone for the voicemail to show up. I'm using the "classic" layout. Is there a setting that I'm missing that would fix the problem?

 

[HouseLannister]

Do you mean it doesn't appear on the voicemail tab or do you mean you just don't get a badge?
Only settings you can play with is try turning Live Voicemail off in the Phone settings. (You shouldn't have to, but that is the only setting that affects voicemail, I think)

 

[Grumpus]

Do you mean it doesn't appear on the voicemail tab or do you mean you just don't get a badge?

It doesn't appear in the voicemail tab, and there isn't any badge. Without the lock screen notification I'd never know I had a new voicemail. I said before that rebooting makes the voicemail appear, but actually I've been powering down and then booting to fix the problem. When I do that, the badge and voicemail both appear.

Thanks for the suggestion, I've turned off Live Voicemail and have my fingers firmly crossed.

 

[Grumpus]

In iOS 26.3, turning off Live Voicemail did indeed work around the problem. After installing iOS 26.3.1 and turning Live Voicemail back on, voicemails are showing up as they should, so apparently the bug was fixed in that update. I need to see a few voicemails come in from numbers that aren't in my Contacts before I declare victory, but I'm hopeful.

 

[Grumpus]

Alas, I spoke too soon. More testing from a Google Voice number showed that voicemails still weren't always showing up without powering the phone off and back on. Sometimes even a power cycle didn't work - some voicemails were simply lost altogether.

I noticed that during the upgrade from iOS 18 the Phone app setting "Silence Unknown Callers" had become "Screen Unknown Callers->Never". After changing "Never" to "Silence" voicemails are now showing up as they should. So far this has been true whether or not the incoming number is in Contacts and whether or not Live Voicemail is off or on. By now I have trust issues, so I want to wait to see if things continue to work as they should before I relax (not at all a good time for me to be missing voicemails).

 

[NoBoMac]

Been working for me on a 13 Mini.

Live Voicemails are on. Unknown Callers is off under Call Filtering. Screen Unknown Callers are Silence for me.

Have not had issues with VM in ages, but when it did happen, what seemed to unjam things was to re-enter the VM password. Could enter the one already being used (did not seem to check/care back then) and things would start working again.

ADD: these new call screening options have been a mess for me. Took some trial and error to figure out which combo of switches I wanted/needed to get pre-iOS 26 behavior back.

 

[Grumpus]

Live Voicemails are on. Unknown Callers is off under Call Filtering. Screen Unknown Callers are Silence for me.

Thanks, my settings are in agreement with yours. I'll try your tip about re-entering the voicemail passcode if things stop working again.