New vs Refurb?

mag2001

macrumors 6502
Original poster
May 24, 2007
264
69
San Antonio, TX
Thinking about ordering a 11 inch MBA. Any difference between new and refurb other than it maybe coming with a different box?
 

VanDerMac

macrumors newbie
Aug 18, 2014
24
0
Thinking about ordering a 11 inch MBA. Any difference between new and refurb other than it maybe coming with a different box?
Refurb. You got 14 days to try it and decide whether or not to keep it. Refurb is basically same as new but with a nice discount.
 

GGJstudios

macrumors Westmere
May 16, 2008
44,360
701
Thinking about ordering a 11 inch MBA. Any difference between new and refurb other than it maybe coming with a different box?
Apple refurbished products are considered by most to be a very good deal, as they're pretty much like buying a new Mac, except for the box.
Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.
Click the link in that quote for more details on the refurbishment process.
  • Apple Certified Refurbished Products are available online from the Apple Refurb Store and are not sold in local Apple stores
  • Educational discounts do not apply to refurb products.
  • Refurb products come with the same warranty as new products, and qualify for AppleCare
  • Refurb products have a changed serial number that identifies them as refurbished
  • Refurb products come with whatever OS version and software they originally shipped with as new
  • Refurb products come with the same items in the box as new products, only the box is a plain one, not the new box.
  • A refurb product could have some cosmetic signs of prior use, but rarely do
  • A refurb Mac notebook may have some cycles on the battery, but not a significant enough amount to affect usable life
  • The refurb store inventory changes frequently, sometimes several times a day, and doesn't have any direct relation to upcoming product releases. What's available in the refurb store is determined by what has been returned to Apple.
  • If you're looking for a particular item, refurb.me can alert you when it becomes available.
 

macs4nw

macrumors 601
Awesome thanks! I will be ordering a refurb.
You won't be sorry. I've purchased twice thru the refurb store, and both times I've been pleased as punch.

The only thing is new equipment can take anywhere from 2-3 mos or sometimes longer, to show up in there though. There are still no MacPros in there; perhaps I've blinked and missed them, but I haven't seen them there yet, even though out of curiosity, I check the entire refurb store regularly.

The point I'm trying to make is, be prepared to act fast when you see what you like.
 

lazybump91

macrumors member
Nov 22, 2012
70
1
I am an Asian, live in Malaysia. Any idea how should i get a refurb set? I do have friends in the states, wondering does Apple in my country recognize the warranty? :apple::apple:
 

sracer

macrumors G3
Apr 9, 2010
8,355
8,712
Prescott Valley, AZ
Thinking about ordering a 11 inch MBA. Any difference between new and refurb other than it maybe coming with a different box?
If you plan on keeping it long-term, I recommend new.
If you plan on selling/trading it short-term (less than 2 years), I recommend refurb.

The price of a refurb isn't THAT much different than new, IMO. That difference is worth the peace of mind of eliminating the possibility that something in the refurb may cause the device to fail after the warranty. There is no way to know why a particular unit is a refurb and so there's no way of knowing if there will be a problem down the road.

That's my perspective.
 

GGJstudios

macrumors Westmere
May 16, 2008
44,360
701
If you plan on keeping it long-term, I recommend new.
If you plan on selling/trading it short-term (less than 2 years), I recommend refurb.

The price of a refurb isn't THAT much different than new, IMO. That difference is worth the peace of mind of eliminating the possibility that something in the refurb may cause the device to fail after the warranty. There is no way to know why a particular unit is a refurb and so there's no way of knowing if there will be a problem down the road.
Both refurbs and new models have the same possibility of something failing after the warranty expires. There is no higher risk of that in a refurb. The reason a unit may have been refurbished (failed hard drive, screen problem, defective logic board, etc.) has already been addressed by the faulty components being replaced and thoroughly tested before offering as a refurb. Each new unit isn't subjected to individual testing and inspection like refurbished units.

Whether you plan to keep your Mac long or short term, there is no difference in buying a refurb or a new unit.
 

sracer

macrumors G3
Apr 9, 2010
8,355
8,712
Prescott Valley, AZ
Both refurbs and new models have the same possibility of something failing after the warranty expires. There is no higher risk of that in a refurb. The reason a unit may have been refurbished (failed hard drive, screen problem, defective logic board, etc.) has already been addressed by the faulty components being replaced and thoroughly tested before offering as a refurb. Each new unit isn't subjected to individual testing and inspection like refurbished units.

Whether you plan to keep your Mac long or short term, there is no difference in buying a refurb or a new unit.
You are free to believe that... but as I said, no one knows why a particular unit was refurbed. Apple runs each unit through a battery of tests. Any part that fails, gets replaced. If a part passes (but is unknowingly marginal), it doesn't get replaced.

How long were these refurbed units out in the field? Subtract that time off of the expected lifespan of the components.

Common sense would say that all things being equal including the effective lifespan, then older devices have less life remaining than new ones.
 

GGJstudios

macrumors Westmere
May 16, 2008
44,360
701
You are free to believe that... but as I said, no one knows why a particular unit was refurbed. Apple runs each unit through a battery of tests. Any part that fails, gets replaced. If a part passes (but is unknowingly marginal), it doesn't get replaced.

How long were these refurbed units out in the field? Subtract that time off of the expected lifespan of the components.

Common sense would say that all things being equal including the effective lifespan, then older devices have less life remaining than new ones.
Many refurbs are returned unopened because the buyer changed their minds. Many others are returned for something simple, like a faulty drive. All refurbs are carefully inspected and tested and any defective parts are replaced. Once a unit has been refurbished, there is no greater risk of failure of that unit than a new unit. Since all refurb models are covered by the same warranty as new models and are eligible for AppleCare, there is no greater risk in buying a refurbished Mac.
 

Patriks7

macrumors 65816
Oct 26, 2008
1,285
282
Vienna
You are free to believe that... but as I said, no one knows why a particular unit was refurbed. Apple runs each unit through a battery of tests. Any part that fails, gets replaced. If a part passes (but is unknowingly marginal), it doesn't get replaced.

How long were these refurbed units out in the field? Subtract that time off of the expected lifespan of the components.

Common sense would say that all things being equal including the effective lifespan, then older devices have less life remaining than new ones.
Don't they only use the units returned within the 14 day period for refurbs? I can't imagine that you can return a unit after a couple months of use.
 

mennowijnen

macrumors newbie
Sep 9, 2014
4
0
I personally preffer new box. A new product is better, you can stay realxed that you won't have any problems. I never get refurbished just because i like to stay in peace without thinking i could have problems.
 

GGJstudios

macrumors Westmere
May 16, 2008
44,360
701
I personally preffer new box. A new product is better, you can stay realxed that you won't have any problems. I never get refurbished just because i like to stay in peace without thinking i could have problems.
There are no assurances that you won't have problems with a new product, or that a new product will have fewer problems than a refurb. The refurb has the added advantage of having been individually thoroughly tested and inspected, where new products are mass produced without each unit being individually tested. The possibility that a product, new or refurbished, could have a defect that isn't apparent before purchase is why both are covered by the same warranty. If anything gives peace of mind, it's the warranty and AppleCare.

If you prefer a new box, that's another matter. Or if you simply prefer new, that's up to you. But there is no greater risk of problems with a refurb and, in fact, that risk may be less with a refurbished product than with a new one.
 

SusanK

macrumors 68000
Oct 9, 2012
1,673
2,636
I like refurbs

I've had great results with refurbished products form Apple. New unit warranty and you can purchase Apple Care. No real difference from new other than price IMHO.

Only one refurb was problematic. iPad Mini purchased from the refurb site had flaky WiFi. I returned it to the Apple store and bought a new iPad mini. Weak WFi on the new one too. May just be a mini thing, who knows?

If you are more comfortable with new there is nothing wrong with buying peace of mind. Do what works for you. Apple stands behind either one.

I have never purchased refurbished electronics from any company but Apple. Not inclined to do so. I'm confident Apple will treat me fairly if an issue presents.

I don't buy AC.
 

calvol

macrumors 6502a
Feb 3, 2011
991
2
Purchased a refurb 2010 13" MBA, and 4 years later it is still running great. It had 3 charge cycles on it.
 

mennowijnen

macrumors newbie
Sep 9, 2014
4
0
Purchased a refurb 2010 13" MBA, and 4 years later it is still running great. It had 3 charge cycles on it.
I just got a refurb router, and it works great, after i saw this thread first time i figured out that refurbished things usualy are much better and are better tested and might have a longer functioning life, so i will remain at refurbished.
 

Scepticalscribe

macrumors Sandy Bridge
Jul 29, 2008
45,449
30,704
The Far Horizon
Both refurbs and new models have the same possibility of something failing after the warranty expires. There is no higher risk of that in a refurb. The reason a unit may have been refurbished (failed hard drive, screen problem, defective logic board, etc.) has already been addressed by the faulty components being replaced and thoroughly tested before offering as a refurb. Each new unit isn't subjected to individual testing and inspection like refurbished units.

Whether you plan to keep your Mac long or short term, there is no difference in buying a refurb or a new unit.
There are no assurances that you won't have problems with a new product, or that a new product will have fewer problems than a refurb. The refurb has the added advantage of having been individually thoroughly tested and inspected, where new products are mass produced without each unit being individually tested. The possibility that a product, new or refurbished, could have a defect that isn't apparent before purchase is why both are covered by the same warranty. If anything gives peace of mind, it's the warranty and AppleCare.

If you prefer a new box, that's another matter. Or if you simply prefer new, that's up to you. But there is no greater risk of problems with a refurb and, in fact, that risk may be less with a refurbished product than with a new one.
All of GGJstudio's posts on this thread are excellent and worth heeding.

Refurbs offer excellent value, have been individually tested, and come with exactly the same warranty and guarantees as a brand new Mac; you can buy Applecare on a refurb, giving you a total of three years warranty.

Personally, I have had both refurb and brand new computers and can attest to the fact that both were excellent.
 

protoxx

macrumors 6502a
Oct 10, 2013
599
352
Sometime you get a higher spec item with a referb. More memory, drive capacity, screen options, etc.

Other than it may of been handled by a person that is too stupid to own a computer it's the same. Btw apple washes off their cooties before sending it to you.
 

capathy21

macrumors 65816
Jun 16, 2014
1,365
534
Houston, Texas
Refurb. As someone else mentioned Apple often sends a higher spec'd model than the one you selected and paid for. If nothing else, order a base model refurb and see if they send you an upgraded model. If they do, then resale value will be better than if you would have purchased a new one now.
 

FuNGi

macrumors 65816
Feb 26, 2010
1,112
28
California
+1 on the previous two posts. I bought a refurb 21" iMac chose one with only an upgraded 1TB fusion drive. They must have sold out of that stock and were forced to ship me one with 16GB of RAM and a faster processor. Was lucky they ran out of the odd combination of features we had selected.
 

Airboy1466

macrumors 6502
Feb 23, 2015
326
29
If you plan on keeping it long-term, I recommend new.
If you plan on selling/trading it short-term (less than 2 years), I recommend refurb.

The price of a refurb isn't THAT much different than new, IMO. That difference is worth the peace of mind of eliminating the possibility that something in the refurb may cause the device to fail after the warranty. There is no way to know why a particular unit is a refurb and so there's no way of knowing if there will be a problem down the road.

That's my perspective.
this answer can be highly wrong most of the products in the refurbished store is over stock from when apple made a past generation EX 2013 macbook air unsold goes in refurbished store while the 2014 model is in unrefurbished