New Yorker Subscription Didn't Transfer

gcortes

macrumors member
Original poster
Jul 13, 2011
90
1
Redwood City, California
I did a restore to my new iPad from my iPad2 and also synced it with iTunes app. The New Yorker app is there, but it doesn't recognized that I'm subscribed. If I purchased another subscription, would the app store recognized I already had one and not charge me? Is there some other way to get it transfered?
 

NameUndecided

macrumors 6502a
Mar 28, 2011
747
61
I did a restore to my new iPad from my iPad2 and also synced it with iTunes app. The New Yorker app is there, but it doesn't recognized that I'm subscribed. If I purchased another subscription, would the app store recognized I already had one and not charge me? Is there some other way to get it transfered?
You should be able to sign in to your subscription account either by giving your subscription number or your name and address that's affiliated with the subscription?

Do you receive the print edition as well? That's the information that I use to gain access.

A similar but separate problem for me is on the Vogue app where I had access to a couple of the special digital issues that I guess were free at the beginning but they now charge 99cents for -- it wants me to pay for those now and I don't believe I have a Vogue account that's affiliated with them.
 

bufffilm

Suspended
May 3, 2011
4,226
2,497
I did a restore to my new iPad from my iPad2 and also synced it with iTunes app. The New Yorker app is there, but it doesn't recognized that I'm subscribed. If I purchased another subscription, would the app store recognized I already had one and not charge me? Is there some other way to get it transfered?
It sounds like the restore might have corrupted the settings.

I would delete it from your ipad and go back into Newstand, and sign-in to the store again. You need to provide your customer information and password.
 

brentsg

macrumors 68040
Oct 15, 2008
3,410
767
Newsstand is a complete disaster for me. None of my subscriptions are working properly.

First off, it sucks that you must recover each subscription one-by-one. This should be integrated such that you can recover all of them in one pass.

Second, I have recovered all of mine and most say it's been successful. However, they show when my sub begins and ends, but they want to charge me to re-download issues that fall within my subscription period.

Lastly, there were a few that had apparently deleted issues due to memory limitations. I had to clear dialog box after dialog box for these.

This app needs some work it seems.
 
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gcortes

macrumors member
Original poster
Jul 13, 2011
90
1
Redwood City, California
I don't subscribe to the print edition nor have an ID that I know of. I subscribed again on the New iPad and, after asking for my password about five times, it said I was already subscribed. When I went back to the app there was an option to reload my purchased issues or something like that. I clicked and it download them.
 

Elaine11

macrumors newbie
May 21, 2010
14
0
I subscribe to Everyday Food through the Newstand. I do not get a hard copy. I cannot restore any of my issues. Message I get is "Unable to Restore". Tried to repurchase the subscription and got the message that I was already subscribed. All my other subscriptions restored ok on my new iPad. Waiting for an answer from Apple.