Newb USB hub question...

Discussion in 'Mac Accessories' started by Nirurin, Dec 1, 2013.

  1. Nirurin, Dec 1, 2013
    Last edited: Dec 5, 2013

    Nirurin macrumors member

    Oct 3, 2013
    Ok, this may be just me being stupid, but I wanted to ask just to make sure and I figure someone in here may know!

    I recently bought a 2013 iMac, all good there. But I obviously needed more storag, and so I plugged in my two USB3 hard drives. However, with only 4 USB ports on the iMac, and more than 4 things competeing for ports, I did the sensible thing of buying a USB3 hub.

    I researched and I *thought* i had bought a decent one. USB3, seemed to do everything I needed, and had external power so everything would be powered without issue.

    Seemed to work fine for a couple of weeks, but then during some tests I discovered an issue.

    I had one of my hard drives plugged into the hub, as I figured there was no reason not to at the time, and as it was the 'portable' external drive it allowed me to easily unplug it to take it with me without swivelling the mac around on the desk to get to the back.
    But then today when testing the speeds I noticed the following -

    Speed when plugged into USB hub - Write=30MB/s, Read=38MB/s

    Speed when plugged directly into iMac- Write=70MB/s, Read=80MB/s

    And this is when there is nothing else plugged into the hub, apart from that one HDD.

    As it is a USB3 hub, and USB transfer speeds are meant to be a lot higher than this hard drive can even attain... I cant see why this is being slowed down so much.

    SO here is the question... is this normal for USB hubs? have to admit I've never needed to use them before really.
    And if it isnt normal, would anyone recommend a decent USB hub, as I will be returning this one for a refund!!


    EDIT: I had the speeds the wrong way round. Silly me. Corrected now. The hub slows things down to USB2 speeds.
  2. 8CoreWhore macrumors 68020


    Jan 17, 2008
    Big D
    I wonder if the hub is actually USB2... even if it says 3... go into About This Mac - more info - system report... and see if it shows there...
  3. Nirurin thread starter macrumors member

    Oct 3, 2013
    I did think this, but didn't know how to look in osx. I will check it when I get home.

    Its advertised as usb3 and has usb3 printed on it, but I guess you never know.

    I'll report back later. If it does say usb2 then would that be a driver problem? Or faulty hardware and replacement needed?

    I may get t replaced for the Anker one that I've seen reviewed. More expensive but at least it will work

    Thanks for the help I'll report back after work
  4. Nirurin thread starter macrumors member

    Oct 3, 2013
    Seems to be showing up as a USB 2.0 Hub. But the item is definitly a USB3 hub.

    Soooo... is this a drivers issue? or can a hub be faulty in a way that makes it only USB2?

    I will contact the seller anyways, but im hoping theres a fix for this!
  5. Nirurin thread starter macrumors member

    Oct 3, 2013

    Does anyone know of a reason why a USB3 hub would show up as a USB2 hub? I cant seem to find any examples of this in google.

    I have an Anker one on order now, but I'm hoping this doesnt end up having the same issue...
  6. Richdmoore macrumors 68000


    Jul 24, 2007
    Troutdale, OR
    Probably a stupid question, but are you using usb 2 cables somewhere instead of USB 3?
  7. Nirurin, Dec 5, 2013
    Last edited: Dec 5, 2013

    Nirurin thread starter macrumors member

    Oct 3, 2013

    Using the cable that came with the hub. Says usb2 on it

    EDIT: Stupid phone typo, it says USB 3 on it.
  8. Mr. Retrofire macrumors 603

    Mr. Retrofire

    Mar 2, 2010
    If the hub itself or other devices causes EMI, or the cable is insufficiently shielded, then it is possible, that the host computer disables the USB 3.0 protocol for a certain USB port.


    Replace this with an USB 3.0 cable, which has many good reviews on
  9. DeltaMac macrumors G3


    Jul 30, 2003
    Judging by the rest of your remarks, do you have these reversed?
    (it shows that your drive has better performance in the hub, which is NOT what you suggest_ )
    Absolutely, try a cable that is sold as a USB 3 cable.
    It can also be good to tell us the brand/manufacturer and model of the USB hub that you have. Some others here may be able to share their own experiences with the same hub. That's difficult to do if no one knows what you have.
  10. Nirurin thread starter macrumors member

    Oct 3, 2013

    Haha yes, for a start, those were reversed and I totally didnt notice. The hard drive is slower through the hub.

    And I wrote that response about the cable on my phone, and must have hit the wrong key. It is a **USB 3** cable that I am using, or at least so it says on it.

    I will correct the posts so they are accurate!

    The hub is a Inateck 360 4 port USB 3 hub.
  11. marktebbutt1 macrumors newbie

    Nov 25, 2013
    There is a bug of the latest OS which conducts a incompatibility with all the USB hubs with VIA 812 chipset.

  12. Nirurin thread starter macrumors member

    Oct 3, 2013
    Hmm, apparently apple have been unable to fix their usb3 issues for months now. I'm fairly shocked that they are able to release a whole new operating system, a new iMac, a newacbook, and a new Mac pro.... And yet are unable to fix the drivers for the USB ports so that all these devices actually work properly.

    Apple are quickly turning into a joke, this isn't even the first fault with this generation of computers.

    Guess will have to see if the new hub I got has the same problem, and if so wait until apple fixes it
  13. FreakinEurekan macrumors 68040


    Sep 8, 2011
    Eureka Springs, Arkansas
    Not all. I have a Plugable 7-port USB 3.0 hub, it's reporting a Via 812 chipset and performing normally. Old slowpoke 1TB disks on a Probox USB 3.0 SATA adapter are showing ~45MB/75MB write/read in Black Magic, about what I'd expect.

    This is on a 2012 Mac Mini under OS X Mavericks.
  14. Nirurin thread starter macrumors member

    Oct 3, 2013
    Ok well the Anker one I have now works fine, USB3, proper speeds, and has an extra port for charging things only, as well as an on/off button...

    So all in all its much better than that other one! I'd highly recommend it in fact.

    For anyone who needs a good USB3 hub.
  15. Viking23 macrumors member


    Mar 8, 2012
    Scotland, UK
    Yes, it is a great hub, I have just bought one for my iMac (late 2013) and am using it with a WD My Book which is USB 3 for Time Machine.

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