Newest Airport Express problem...

Discussion in 'Mac Accessories' started by sirxavier, Dec 29, 2008.

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  1. sirxavier, Dec 29, 2008

    sirxavier macrumors newbie

    Joined:
    Oct 4, 2008
    #1
    I bought an airport express about 2 months ago, it was working perfectly until today when it stopped working all of a sudden. It doesn't appear in my wireless networks list and it doesn't appear in airport utility either.

    The light is constantly amber, never flashing and it only turns green for a second after turning it on, then goes back to amber.

    I tried to do a hard reset but it doesn't flash the 4 green lights. It just flashes amber for about 15 seconds and then the light turns off completely until I let go the reset button, then it goes back to the constant amber... really strange.

    Any suggestions would be appreciated.
     
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  2. vorkorsigan, Dec 29, 2008

    vorkorsigan macrumors member

    Joined:
    Sep 6, 2008
    Location:
    Toronto
    #2
    Have you connected via cable and had a look through the Airport utility?

    It will tell you what is wrong if you can connect.
     
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  3. Cliff3, Dec 29, 2008

    Cliff3 macrumors 68000

    Cliff3

    Joined:
    Nov 2, 2007
    Location:
    SF Bay Area
    #3
    You should get a fast amber flash on a hard reset, no greens. If you can't reset it, then it's probably defective. I had this problem with an express I bought last summer. I took it into the local Apple store, the tech confirmed the behavior, and a refurbed replacement was authorized. A new one off the shelf would have been nice, but the refurb is working just fine (and since I didn't buy the unit from the Apple store I can't really complain).
     
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