Newest Apple TV 4K periodically loses hardwired Ethernet connection.

[zalusky]

I currently have 2 Apple TV 4K devices and they have been great.

I decided to order one of the new models to get the new remote since we are on YTTV and Apple TV is our primary interface.

A problem is showing itself on the new device that has not happened on the previous units.
The hardwired ethernet seems to disappear when it comes out of sleep mode.
If I go into the network panel it does not show the hardwired connection. All it shows is a request to configure a wifi connection.

The only cure seems to be a reboot and then the hardwired RJ45 interface is then visible.

I have the ATV configured with a manual in address and a manual dns address.

Thoughts?

 

[waw74]

not sure if it will help, but it might.

there's another thread on here recently, with someone concerned that their aTV was dropping to 100Mb when it went to sleep, (it was also the new version)
the answer was to add it to homekit, so it's used as a hub, it will stop the aTV from putting the NIC in low power mode.

Apple TV 4K (2021) Ethernet switching between 100/1000Mbps in sleep mode

Just received my brand new Apple TV 4K and when it is turned off, the Ethernet port switches to 100Mbps for about 5 minutes, then switches to 1000Mbps for about a minute. Then the process repeats switching back to 100M. While the unit is up and running it stays at 1000Mbps. This isn't...

forums.macrumors.com

 

[zalusky]

not sure if it will help, but it might.

there's another thread on here recently, with someone concerned that their aTV was dropping to 100Mb when it went to sleep, (it was also the new version)
the answer was to add it to homekit, so it's used as a hub, it will stop the aTV from putting the NIC in low power mode.

Apple TV 4K (2021) Ethernet switching between 100/1000Mbps in sleep mode

Just received my brand new Apple TV 4K and when it is turned off, the Ethernet port switches to 100Mbps for about 5 minutes, then switches to 1000Mbps for about a minute. Then the process repeats switching back to 100M. While the unit is up and running it stays at 1000Mbps. This isn't...

forums.macrumors.com

Thanks. I did not my icloud account configured as a default user for some reason which prevented homekit from operating. Let's see what happens. Regardless this seems like a flaky requirement and would not apply to the average who wants to use this wonderful new Siri as the only remote which puts the ATV to sleep.

 

[waw74]

this wonderful new Siri as the only remote which puts the ATV to sleep.

the older siri remote did this when the first 1080 version of the aTV4 was released several years ago, they just added a button to make it a bit more intuitive, since people probably kept looking for a power button, and were getting frustrated when they couldn't find one.

on the older remote it was "long press home (tv) button" "click the touch surface" (still works on the new remote)

vs "long press power button"


to turn everything on you would hit the home or menu button. which also still works on the new remote.

the button now labeled < (back), used to be called menu. it still works exactly the same way as the old one, they just changed the printing on the button. (and now it's a picture, so they don't have to make different remotes for different languages)

the only really new button is mute.
and the touch surface is easier to click to skip forward and back, the old one used to be really picky and not work half the time. and you can run your finger in a circle, instead of sliding left and right.

this seems like a flaky requirement

it's probably a bug.

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