Really bad experience FYI. In early September, I locked in a trade in price of $412 for my iPhone 6 Plus. The phone was in great--near flawless--condition. I sent it in and they just replied that they were reducing my payout to $184 because it has a cracked display and "dents, scratches, and scuffs." If you don't object within 2 days to the reduction, they issue the reduced payment. I just asked for my phone back. Never had problems with other trade-in companies. I don't know if I'm alone on this or should have known better but I'd think twice before considering NextWorth.