Nice customer service :(

skubish

macrumors 68030
Original poster
Feb 2, 2005
2,669
0
Ann Arbor, Michigan
My email to Apple:

Please don't ship my iBook by FedEx Ground. I will have difficulty signing for it because I travel all the time. Please ship by regular FedEx because I can just go into their office, sign for it and pick it up. This option is not available for FedEx Ground.


Just got Apple's Reply
Thank you for shopping at the Apple Store.

Your package shipped on 7/28/05 via FedEx. The tracking number is XXXXXXXXXXXXXXXXXX

To track your shipment, visit <http://www.fedex.com> or call FedEx at 800-463-3339.

Sincerely,

Apple Store Customer Support

Answers to many post-sales questions can be found at the Apple Store Customer Service website:
<http://www.apple.com/support/store>


That tracking number is for my iPod which has already shipped. I specifically referred to the iBook which has not shipped yet. :( :( :(

How should I respond to this?
 

Mood

macrumors regular
Jun 29, 2005
220
0
NY
hope wireless works from my neighbors, because i'll be in my room a lot.