Nike Apple Watch Return Process

Discussion in 'Apple Watch' started by Howyalikdemapls, Nov 3, 2016.

  1. Howyalikdemapls macrumors 6502

    Joined:
    Sep 2, 2013
    #1
    I ordered a Nike Watch through Nike.com because it was going to be delivered weeks before my Apple preorder. I ended up picking up a watch at an Apple Store on launch day though, but it wouldn't let me cancel my Nike store order. It has arrived now and I'm needing to return it, but it's shockingly difficult. It says I need to start a return process using the web page, which says I need to call them or contact using Facebook. I tried to click on the Facebook link but it says "The page you requested was not found" and I can't make a phone call right now.

    Has anyone returned their watch to Nike? How did you do it?

    Thanks!
     
  2. rpearlberg macrumors 6502a

    Joined:
    May 22, 2010
    #2
    i'm interested to hear this. might order from Nike, but also keeping an eye out at local stores.
     
  3. kilcher macrumors 65816

    kilcher

    Joined:
    Jul 3, 2011
  4. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #4
    I wonder if you can walk into a Nike store to return it? That's what I do when I order clothing from Nike.
     
  5. BlueMoon63 macrumors 68000

    Joined:
    Mar 30, 2015
    #5
    Unless I missed something, couldn't you just return the Apple one and keep the one your got at Nike?
     
  6. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #6
  7. Howyalikdemapls thread starter macrumors 6502

    Joined:
    Sep 2, 2013
    #7
    Thanks. I did the live chat and it worked great. They just e-mailed me a return slip.

    The return card that came in the box said that all returns must be initiated via nike.com/awsupport which directed me to https://secure-nikeplus.nike.com/plus/support#contact/l/2/t/4403/ which only mentions phone calls, facebook or twitter.

    The card in the box reads:

    WE HOPE YOU ENJOY YOUR
    APPLE WATCH NIKE+

    But if for any reason you need to return
    your purchase, you can bring back any
    Apple Watch Nike+ you ordered on Nike.
    com within 14 days of the delivery date.

    In order to set up your return for Apple
    Watch Nike+, you must first contact the
    Nike Support Team. Please visit
    nike.com/awsupport
    to find contact information and the
    hours of operation for locations near you.
    Please note: The only way we are able to
    accept returns on Apple Watch Nike+ is
    through this process.
     
  8. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #8
    Huh. Looks like the info on that card was wrong/incomplete.

    Glad I was able to help. I've never ordered electronics from Nike, but I buy clothing from them all the time and they've always been great about accepting returns, and the process has always been super easy.
     

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