Nike Run Club Issue

Discussion in 'Apple Watch Apps' started by mk313, Sep 26, 2017.

  1. mk313 macrumors 6502a

    Joined:
    Feb 6, 2012
    #1
    I've been running happily with the NRC watch app since early this year. I've used the Nike + ecosystem since 2006, so I've been happy with how everything works, but about a week or 2 ago, I had a run that started normally, but when I looked at my watch, the screen was blank. I thought the app had crashed, but if I swiped right, the pause run screen popped up, so I just continued the run (I didn't get any feedback about pace, distance, etc) and when I finished, I paused the run, the the stop screen came up, I did that & it worked fine, so I was ok with it.

    The same exact thing happened on my run this morning. It saved the run again, but I'm wondering if anyone else has seen this? I've had zero issues since I started using the watch app & I've been really happy with it, but it's weird to have this happen twice in a relatively short period of time, after no issues for so long.

    I restart the watch every Friday night, so I don't think that's the issue. Thanks in advance for any advice anyone might have.
     
  2. xDKP macrumors 65816

    xDKP

    Joined:
    Feb 27, 2011
    Location:
    Denmark
    #2
    What software do you run on your watch? Did you bring your phone? Software on your phone ?
     
  3. mk313 thread starter macrumors 6502a

    Joined:
    Feb 6, 2012
    #3
    I'm using the most recent version of watch os 3 & the most recent version of n of NRC. I don't bring my phone, just run everyth By from the watch.
     
  4. xDKP macrumors 65816

    xDKP

    Joined:
    Feb 27, 2011
    Location:
    Denmark
    #4
    That's kind of weird - WatchOS3 gave me zero problems with the Nike app and loved it... Ever sine I've been on the beta and now final version of WatchOS 4 it's been worse and I'm currently not using it for a while before they update it
     
  5. mk313 thread starter macrumors 6502a

    Joined:
    Feb 6, 2012
    #5
    Uah, it is odd and like you, my experience with the app has been rock solid up till now. Fortunately it is still recording the runs, so it's not a huge deal.
    Thanks for the heads up on watch is 4/NRC. NRC is the primary reason I use an Apple Watch so I'll hold off on updating until the new version comes out in October.
     
  6. john991 macrumors 68000

    Joined:
    Sep 30, 2014
    Location:
    Ontario
    #6
    After chatting with Nike support, the new Nike run app should be out in the next few days. Let’s hope it fixes the issues everyone has.
     
  7. menace3 macrumors 6502a

    menace3

    Joined:
    Aug 13, 2008
    Location:
    Seattle, WA
    #7
    This happened to me but my run was not recorded. It actually froze at the 1 mile marker, and I ran a little over 2 miles. The timer was moving, but miles never increased. I have markers on my route.
     
  8. john991 macrumors 68000

    Joined:
    Sep 30, 2014
    Location:
    Ontario
    #8
    Can someone try this on your watchOS 4.0 using the NRC 5.9

    Turn off your watch and turn it back on. Then start your NRC on your watch. Does the NRC ask to re-setup your watch on your iPhone?

    I’m using watchOS 4.1 beta 1 and iOS 11.1 beta 1. Not sure if that’s the issue or it’s a bug in NRC. Very annoying as I didn’t bring my phone and couldn’t use NRC for my run. Had to use the workout app from Apple.
     
  9. mk313 thread starter macrumors 6502a

    Joined:
    Feb 6, 2012
    #9
    I just updated to Watch os 4 today. I just tried what you asked & it did ask me to setup the watch from the iPhone.
     

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8 September 26, 2017