No Audio in .mkv file playing on divX Player

Discussion in 'Mac Apps and Mac App Store' started by scharah, Apr 14, 2014.

  1. scharah macrumors member

    Joined:
    Jan 15, 2008
    #1
    Hi all, I'm aware this is a widespread issue with 10.8> users and I've tried to troubleshoot it myself but I can't seem to fix it.

    I'm trying to watch a .mkv file on divX player - but when opened, there is no audio and the following error message appears:

    "Error Dolby AC3 Audio

    Player does not recognize the audio in this video. Additional Software is required to play. It may be available from the DivX Support website.
    "

    This is the second file I've tried this week which has encountered the same problem.

    I went on to the website and looked at the drivers, and it suggested Perian which I already have installed on my mac.

    Are Perian and divX not working together properly in this instance? Or do I need to download something else?

    I'm using a 2010 macbook Pro with OS X 10.9.2

    Thanks for any help!
     
  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    Tried VLC Player yet? It does not have problems with AC3 audio.
     
  3. scharah thread starter macrumors member

    Joined:
    Jan 15, 2008
    #3
    Works perfect. Thank you! DivX player is utterly useless!
     

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