That's easy to explain.
In fact many people would know the truth... if they did the research. Apple worked very hard to deny & conceal this genuine problem, yet the proof was one search away.
The masters at deception they fed the iDevotees just what they wanted to hear, there's no such thing, blah, blah, blah. Being a rather gullible group they believed everything Steve said. Yet those who had an iP4 knew better.
Much to Apples dismay, the truth leaked out via the Wall St Journal, yet the day after the article was scrubbed from the web.
Fact:
1) The external perimeter antenna was Steve's idea. What Steve wants, Steve gets. Or else.
2) During testing the engineers discovered it was a very poor performer.
3) Steve was alerted in time to fix it, but waved his magic wand over it & told them to ship it.
4) Once the pre-ordered iPhone 4's were in the hands of users like me, and wouldn't even pickup a signal where our iPhone 3G's would very easily, the uproar began.
5) Public pressure built & Steve held a press conference. Then the ugly, ultra arrogant, & very angry Jobs reared up & spewed ... "You're Holding It Wrong!"
After all what do us three year olds know about using a cell phone?
Further Proof.
Even the masses of iDevotees in denial couldn't help but notice that Apple posted jobs for "Antenna Specialists" then created an entire department.
Further Proof.
iPhone 4S is released to much boasting about it's "new & improved" as highlighted by Apple.
Ya gotta give em credit Apple's the master of smoke & mirrors deception. They pull it off quite well.