No Bluetooth keyboard support on Apple TV 4

Discussion in 'Apple TV and Home Theater' started by Cmbucci48, Oct 30, 2015.

  1. Cmbucci48 macrumors newbie

    Joined:
    Oct 30, 2015
    #1
    Confirmed by Apple support. Needless to say entering credentials for Netflix, others was a less than stellar experience.
     
  2. oldwren macrumors 6502

    oldwren

    Joined:
    Jan 3, 2012
    #2
    No Bluetooth keyboard support, no Remote app support, and a crappy new on-screen keyboard. What's up with this, Apple?
     
  3. dugbug macrumors 65816

    dugbug

    Joined:
    Aug 23, 2008
    Location:
    Somewhere in Florida
    #3
    The lack of remote app is killing me. My passwords are huge random jumbles.
     
  4. taedouni macrumors 65816

    Joined:
    Jun 7, 2011
    Location:
    California
    #4
    Are you serious? This is just ridiculous. Unacceptable... -_-
    If this was the first Apple TV ever released then fine.
     
  5. AgentElliot007 macrumors 6502

    Joined:
    Mar 22, 2010
    #6
    They dropped the ball big time on this one.
     
  6. the7th1 macrumors member

    Joined:
    Apr 23, 2009
    Location:
    Munich, Germany
    #7
    This is SO basic that I cannot believe it! I have been running ATV2 with my wireless keyboard flawlessly until now, and now with ATV4 I can't? WTF?
     
  7. Maximjoe macrumors newbie

    Joined:
    Oct 30, 2015
    #8
    I am considering boxing it back up.... Seriously.

    Ok, no keyboard support initially - maybe I could see. But the remote app? I never used the old remote except to set it up, primarily to keep the kids from losing it (again). Oh and it sucked to use from across the room and outside was impossible.

    Complex passwords? Probably not, especially if I have to type it on the screen in front of others at an even slower pace. Thanks Apple Dev, you have single handedly encouraged users to go back to using 'abcdefg' as a password. How about at least popping the password up on my phone, you did this during the atv setup!!
     
  8. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #9
    The lack of support for either a wireless keyboard or the iOS Remote app made for a really awful setup process. It would have taken a fraction of the time to enter various passwords on either an iOS device or bluetooth keyboard. I can't believe they didn't include support for either at launch.
     
  9. tlaw81 macrumors member

    Joined:
    Oct 31, 2010
    Location:
    North Carolina
    #10
    It's also very strange to me... there is a huge move toward more complex passwords (or, if you're using something like 1Password, VERY complex password - mine are mostly 50 characters of mess), but we're asked to enter each one 1 character at a time. If you mess up one character without knowing, you have to start back over... it's very painful. I used my keyboard all the time with the ATV3... it's rather insane not to include the ability here too...
     
  10. leesweet macrumors demi-god

    leesweet

    Joined:
    Feb 1, 2009
    Location:
    Northern Virginia, USA
    #11
    Exactly. I have a shortcut for my email address and all my passwords are monster ones in 1P. *Type* them?! OMG.

    That's what the remote app and copy/paste are for.
     
  11. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
  12. Maximjoe macrumors newbie

    Joined:
    Oct 30, 2015
  13. martinlk macrumors member

    martinlk

    Joined:
    Jun 20, 2005
    Location:
    Aalborg, Denmark
    #14
    tvOS is basically a whole new platform, so I think you guys should relax a little. Please respect that developing these things take time. Sacrifices are going to be made somewhere along the way. If things aren't better 3-6 months from now, then you can go crazy all you want. All I'm saying is that you should expect some features being missing for a while.

    I will give you, however, that Apple should fix the most glaring bugs as soon as possible. There are a few things that sort of ruin the experience for me, and that really sucks.
     
  14. stumbledotcom macrumors newbie

    stumbledotcom

    Joined:
    Oct 31, 2015
    Location:
    San Francisco
    #15
    Fine, then don't ship the product until it's right. Or label it as a beta. ATV4 issues go far beyond mere keyboard support. It breaks a number of long-standing functions. I'm returning mine today and I encourage others who are disappointed to do the same.
     
  15. Maximjoe macrumors newbie

    Joined:
    Oct 30, 2015
    #16
    Update on the restore - not sure how many of you have USB-C cables laying around but Ive been to 3 stores locally including radio shack and best buy - No cables. Said the apple store may have them, unfortunately the nearest one is an hour away.

    Called apple support - ATV support is running 20+ minutes for wait time due to ATV issues (imagine that). I will say they were understanding when I requested a refund and gave it with no hassle. Ordering another Gen3 (and spending $120 less) until this one is 'out of beta' testing.
     
  16. leesweet macrumors demi-god

    leesweet

    Joined:
    Feb 1, 2009
    Location:
    Northern Virginia, USA
    #17
    So, the real issue with the keyboard/remote app question is that we wouldn't care if all apps used the 'take this code to a browser and get it activated on our website' like Showtime and many others do. Why doesn't Netflix do this? Login to your Netflix acct, add the new device and done.

    From what I see we're stuck with no keyboard/remote app. But if we only needed to enter an Apple ID twice ever it wouldn't be so bad.
     
  17. loekf macrumors 6502

    loekf

    Joined:
    Mar 23, 2015
    Location:
    Nijmegen, The Netherlands
    #18
    That's why I ordered one this week. They aren't cheap .. 9 to 20 euro in the Apple Store.
     
  18. leesweet macrumors demi-god

    leesweet

    Joined:
    Feb 1, 2009
    Location:
    Northern Virginia, USA
    #19
    Replying to myself: so far: once for setup from my phone where there was no way to cancel and get it from 1Password (good grief), once for App Store, and once for a movie preorder. Let's see if that's it.

    I do like the idea that the devices linked to *that* Apple ID be prompted for the password and let you flip over, get it, and paste it in.
     
  19. Hog Milanese macrumors regular

    Hog Milanese

    Joined:
    Mar 19, 2012
    Location:
    Pacific Northwest
    #20
    What a stupid move. Either let us setup apps without passwords (using our iCloud account/Keychain) or give us keyboard support.
     
  20. Rogifan, Oct 31, 2015
    Last edited by a moderator: Nov 1, 2015

    Rogifan macrumors P6

    Rogifan

    Joined:
    Nov 14, 2011
    #21
    Yet on John Gruber's latest podcast he and Guy English gushed over TV 4. I don't think they had one bad thing to say about it. Gruber even brushed off no BT keyboard support saying when he's sitting on his couch it's a pain to go to his office grab a BT keyboard and pair it.

    I made the mistake of putting my Apple ID password into 1 password. I obviously don't have it memorized and there are times where you get asked for the password with a dialogue box you can't get out of so you have to cancel what you're doing and go to the app to grab the password. If changing your Apple ID password wasn't such a pain I'd change it to something I could memorize.
     
  21. leesweet macrumors demi-god

    leesweet

    Joined:
    Feb 1, 2009
    Location:
    Northern Virginia, USA
    #22
    I sort of did this. I can't memorize it but I made it nonsense words with numbers in-between instead of a classic upper-lower-special-number password, which is completely impossible on an onscreen keyboard. At least it's sort of readable when you need to enter it quickly off a small screen.
     
  22. Frankied22 macrumors 68000

    Frankied22

    Joined:
    Nov 24, 2010
    #23
    No surprise there. Gruber and all his buddies never say anything bad about Apple. They're complete fanboys.
     
  23. Maximjoe macrumors newbie

    Joined:
    Oct 30, 2015
    #24
    You're correct, it does take time - it's called product development and testing.

    Tell you what, for $20 I'll sell you a version 1.0 time travel ring. It's got some bugs - but please keep in mind it's a whole new device and bugs are expected. But hey - even if it doesn't work it still looks really cool on your finger :)

    Bottom line, this is not a free product, it's a consumer device being sold to make a profit. It should work flawlessly and meet expectations day one.
     
  24. normanfox macrumors 6502a

    Joined:
    Feb 9, 2014
    #25
    ATV 3 did not support keyboard until later updates.

    I encourage others to hold on to it until they get it right.
     

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